PRACTICE AREA

Credit Report Attorney: When an Error Becomes a Claim

False or inaccurate information on your credit report can cost you loans, housing, and jobs. The Kim Law Firm is a credit report error law firm that sues the credit bureaus and the companies that report about you when they refuse to fix what is wrong. Our credit error lawyers work from Philadelphia and represent consumers throughout the United States — with no fee unless we win.

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Reviewed by
Richard H. Kim, Esq.
Consumer Protection Attorney. Juris Doctor & Master of Business Administration, Rutgers (2005); B.A. in Finance, Bucknell University (2001). 20+ years of experience representing individuals. Based in Philadelphia, PA.

What a Credit Report Error Actually Costs You

Whether it’s getting approved for a loan, a mortgage, an apartment, or even a job — people want to know whether you have a history of paying your debts. That makes the accuracy of your credit report critical. A single credit inaccuracy — an account that isn’t yours, a paid balance still showing as owed, a collection that should have aged off — can drag your score down and leave you with a wrong credit score on every application you fill out. Fortunately, the Fair Credit Reporting Act (FCRA) regulates how credit reporting agencies collect, distribute, and manage your information — and gives you an avenue of relief when they get it wrong.

Common Credit Report Errors and FCRA Violations

The FCRA’s underlying purpose is to keep your credit information accurate and private. Yet the credit reporting agencies make mistakes constantly, causing real financial hardship. The most common violations include:

  • Reporting inaccurate information — misstated balances, payments reported late when they were paid on time, or naming you as the debtor on an account where you were merely an authorized user
  • Reporting outdated information — most negative account information must stop being reported after seven years. Civil judgments may be reported for seven years from the date of entry, or until the governing statute of limitations expires, whichever is longer. Bankruptcies may be reported for ten years from the date of the order for relief, although the credit bureaus voluntarily remove Chapter 13 bankruptcies after seven years under their own policy rather than because the statute requires it
  • Mixing files — merging two people’s credit files because of similar names or background information (see our dedicated Mixed Credit Report page)
  • Failing to investigate disputes — bureaus must conduct a genuine reinvestigation within 30 days of your dispute, not rubber-stamp the original error

Errors that turn up in an employment background check follow a related but separate set of rules. If a job offer was pulled or an application was denied because of what a screening report said, that situation is covered on our employment background check errors page.

A Credit Report Lawyer and a Credit Repair Company Are Not the Same Thing

People searching for help with a credit report usually run into two very different kinds of businesses, and the difference matters more than the marketing suggests.

A credit repair company is a commercial service. It is governed by the Credit Repair Organizations Act, which requires a written contract, gives you three days to cancel, and prohibits the company from charging you before the promised services have actually been performed. What a credit repair company does is send disputes on your behalf. That is something you are entitled to do yourself, at no cost, by writing to the credit bureaus directly.

What a credit repair company cannot do is file a lawsuit. If a bureau receives your dispute, investigates it, and reports the same error right back, a credit repair company has run out of tools. It can send another letter. It cannot compel anyone to produce documents, and it cannot ask a court for anything.

The Fair Credit Reporting Act gives you a private right of action against both the credit reporting agencies and the furnishers who supplied the wrong information. A lawyer can file that claim, use discovery to obtain the internal records showing how your dispute was actually handled, and put the question in front of a judge. In practice, discovery is often where a case turns, because the paper trail shows what the reinvestigation really consisted of.

The FCRA also shifts attorney fees to the violator when a consumer prevails, which is why firms like ours handle these matters on contingency rather than charging you a monthly fee. Which of the two makes sense depends on your situation.

What the "609 Loophole" Is, and What It Actually Does

The phrase “609 loophole” circulates widely online, usually attached to a template letter sold as a way to force the credit bureaus to delete negative information. It is worth being precise about what section 609 actually says, because the gap between the claim and the statute is where people lose time.

Section 609 of the Fair Credit Reporting Act is a disclosure provision. It entitles you to know what is in your file: the information itself, the sources it came from, and, in most cases, who has received a copy of your report. That is a real and useful right. What section 609 does not contain is any requirement that a bureau delete an item because you asked it to prove something.

The obligation people are actually reaching for lives elsewhere. Section 611 requires a credit reporting agency to conduct a reasonable reinvestigation when you dispute an item, generally within 30 days, and to delete or correct information it cannot verify. Section 623 imposes parallel duties on the furnisher, meaning the bank, lender, or collection agency that supplied the information in the first place.

So the letter itself is not magic, but the underlying request is not useless either. Knowing which company furnished a disputed item tells you who has to answer for it, and that is often the piece consumers are missing when a dispute goes nowhere. The leverage comes from section 611 and section 623, and from being able to enforce them.

What You Can Recover When You Sue for a Credit Report Error

  • Actual damages — denied credit, higher interest rates, lost housing or job opportunities, and emotional distress caused by the errors
  • Statutory damages — up to $1,000 per willful violation, even without proving a specific financial loss
  • Punitive damages — additional amounts a court may award when the violation was willful or reckless
  • Attorney’s fees and costs — paid by the defendants, not by you

How Our Credit Error Lawyers Handle Your Case

1. We review all three of your credit reports and identify every inaccuracy across TransUnion, Experian, and Equifax.

2. We build documented disputes — sent by certified mail, with evidence attached, preserving the record for court.

3. When the bureaus fail to fix it, we sue under the FCRA — and the defendants pay the attorney’s fees.

Errors That Trace Back to a Specific Company

Almost every credit reporting error starts with one identifiable company. The bureau that published the entry did not invent it; a furnisher sent it, and under the Fair Credit Reporting Act that furnisher carries its own duty to investigate when the entry is disputed. Knowing which company reported the line changes what you send and where you send it, because a dispute filed only with the bureaus leaves the source of the error free to re-report the same information on the next monthly update.

  • Synchrony Bank — the issuer behind dozens of store cards, which is why its abbreviations turn up on files people do not recognize.
  • Comenity Bank — another retail card issuer whose tradelines carry the store name rather than the bank’s.
  • Capital One — a major issuer whose reported balances and payment dates are frequent dispute subjects.
  • Credit One Bank — a company routinely confused with a similarly named issuer, which produces mismatched files.
  • SoFi — where one membership can generate several separately reported accounts.
  • Discover — a lender that both issues cards and services loans reported under its own name.

Pull all three reports, find the exact furnisher name printed on the disputed tradeline, and dispute with that company and with every bureau carrying the entry at the same time. Keep the account number and open date in front of you so the investigation cannot answer about a different account. A furnisher that cannot verify what it reported must correct or delete it, and a furnisher that keeps re-reporting information it has already been told is wrong is exposed to statutory damages.

Errors That Belong to Someone Else Entirely

Not every reporting error is a mistake about you. Sometimes the account is accurate, but it belongs to a different person whose records were merged into yours. Errors of that kind behave differently from ordinary inaccuracies — they tend to reappear after a successful dispute, because the underlying merge is still in place — and we handle them on a separate page: mixed and incorrect credit report lawyer.

Talk to a Philadelphia Credit Report Errors Lawyer

The Kim Law Firm is based in Philadelphia and has represented consumers in credit reporting cases for more than twenty years. If you are looking for a credit error attorney in Philadelphia, in the surrounding Pennsylvania and New Jersey counties, or anywhere else in the country, the first conversation costs nothing. Bring the credit reports you have pulled and any dispute letters you have already sent, and we will tell you whether the inaccuracy is one the law lets you do something about — and what it may be worth. There is no fee unless we recover for you.

Frequently Asked Questions

I found an error on my credit report. What should I do first?

Get current copies of all three of your credit reports, identify every inaccuracy, and dispute in writing by certified mail with supporting documents. Keep records of everything — the dispute you send today shapes the case you may need tomorrow.

The bureau says the information was "verified." Is that the end?

No. A reinvestigation that simply confirms the original error may itself violate the FCRA. That failure is often what turns a credit report error into a compensable legal claim.

How long can negative information stay on my report?

Most negative account information stays for seven years. Civil judgments may be reported for seven years from the date of entry, or until the governing statute of limitations expires, whichever is longer. Bankruptcies may be reported for ten years from the date of the order for relief, although the credit bureaus voluntarily remove Chapter 13 bankruptcies after seven years under their own policy rather than because the statute requires it.

What does it cost to hire you?

Nothing out of pocket. We handle FCRA cases on contingency — our fees come from the credit bureaus and furnishers when we win. If we don't win, you don't pay.

How long do I have to bring an FCRA claim?

Generally two years from when you discover the violation, and no more than five years from when it occurred.

Can I sue for inaccurate credit reporting?

Often, yes, but the sequence matters. In most cases you must dispute the item with the credit reporting agency first. That dispute is what triggers the bureau's duty to reinvestigate and the furnisher's duty to review its own records. If the error survives a proper dispute, you may have a claim against the bureau, the furnisher, or both.

What is the 609 loophole?

Section 609 of the FCRA is a disclosure provision that entitles you to see what is in your credit file and where the information came from. It contains no requirement that a bureau delete an item on request. The duty to reinvestigate and to remove information that cannot be verified comes from section 611, and the duties of the company that supplied the information come from section 623.

Can errors on a credit report be reversed?

Yes. Once you dispute an item, the credit reporting agency generally has 30 days to conduct a reasonable reinvestigation, and it must delete or correct information it cannot verify. If a deleted item is later placed back on your report, the bureau must notify you in writing within five business days.

Can I pay a lawyer to fix my credit?

No one can lawfully remove negative information that is accurate and current, and you should be cautious of anyone who says otherwise. What a lawyer can do is enforce your rights when information is inaccurate and a dispute has not fixed it. Because the FCRA shifts attorney fees to the violator, we handle these cases on contingency rather than charging you to repair your credit.

This practice area is part of our broader FCRA practice — see how the Fair Credit Reporting Act protects you and makes the violator pay your legal fees.

What Clients Say

“When one of our lenders decided to play games, Richard and Anna from Kim Law Firm came to the rescue. They were thorough, professional and timely on every step while delivering a result better than expected!”

David — Verified review

“He took my case on a contingency basis and sued many defendants that were reporting inaccurate data on my credit reports. All of the incorrect information has since been removed and I was compensated.”

Sean — Verified review

“I went to Mr. Kim for help and he immediately agreed to assist me with my credit report and creditors. He went to work and his legal assistant is amazing and very responsive. They showed that they cared.”

Teddy — Avvo review

Case results depend on a variety of factors, and prior results do not guarantee a similar outcome. The information on this website may not reflect current legal developments and is provided without any knowledge as to the reader/user’s specific circumstances. The application and impact of laws varies from jurisdiction to jurisdiction. Attorneys’ fees and compensation are provided from a successful resolution. The law firm’s office is located in Philadelphia, Pennsylvania.

If you are in the Philadelphia area or in New Jersey, we also have pages covering credit report problems in Philadelphia and credit report and background check problems in New Jersey.

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