Sunnova Energy filed for Chapter 11 bankruptcy in June 2025. The bankruptcy court approved the sale of substantially all of its assets and business operations in July 2025, and since September 2025 SunStrong Management, LLC has serviced legacy Sunnova solar systems and customers, including billing and collections. SunStrong also manages legacy SunPower systems. So a solar loan, lease or service account that began with Sunnova may now show up, or be billed, under SunStrong. If it is reported wrong, or an account you never agreed to appears, you can dispute it under the Fair Credit Reporting Act.
What consumers have alleged
In a 2026 federal case in Arizona (Bushong v. Experian Information Solutions, Inc., D. Ariz. No. 2:26-cv-02470), the consumer alleges that a Sunnova account rested on an amendment she never signed, and asserts Fair Credit Reporting Act claims against SunStrong as Sunnova’s successor. In another 2026 case in California (Benza v. SunStrong Management, LLC, C.D. Cal. No. 5:26-cv-04709), the consumer alleges that Sunnova never funded his solar project and that he had no account with it. These are allegations in complaints, not findings.
How to dispute a Sunnova or SunStrong account on your credit report
- Get all three reports and note exactly how each bureau shows the account: whether it says Sunnova or SunStrong, the balance, the status, the dates and the payment history.
- Dispute in writing with each bureau that shows the error, and include your proof, such as the contract you did or did not sign, cancellation or funding records, and payment history. The bureau must reinvestigate, generally within 30 days (15 U.S.C. § 1681i), and must pass your dispute to the company that reported the account.
- The furnisher must then investigate and correct or delete what it cannot verify (§ 1681s-2(b)). You can also dispute directly with SunStrong in writing; for most account information the federal rule requires a reasonable investigation of a direct dispute (12 C.F.R. § 1022.43).
- If the error comes back “verified” and you have been denied credit, housing or a job, or charged more, you may have a claim. Keep every letter and every response.
Talk to a lawyer about a solar account reporting error
If a dispute did not fix the error, a credit report lawyer can review whether SunStrong, Sunnova or a bureau broke the Fair Credit Reporting Act. The FCRA makes the company that violated it pay your attorney’s fees (§§ 1681n, 1681o), so our case review is free and you pay nothing unless we win. See also GoodLeap loans, Mosaic solar loans and Spruce Power accounts on your credit report.
Admitted in Pennsylvania and New Jersey; available to appear pro hac vice in other federal courts.
Common questions
Who took over Sunnova customers?
After Sunnova’s June 2025 Chapter 11 filing and the court-approved sale of its assets, SunStrong Management took over servicing of legacy Sunnova solar systems and customers in September 2025, including billing and collections.
Can I sue SunStrong or Sunnova for reporting wrong information?
If you disputed the error with a credit bureau and the company that reported the account failed to investigate it reasonably or kept reporting information it could not verify, you may have a claim under 15 U.S.C. § 1681s-2(b), with damages and attorney’s fees under §§ 1681n and 1681o.
Will a lawyer cost me anything?
No. The FCRA makes the company that violated it pay your reasonable attorney’s fees, so our case review is free and you pay nothing unless we win.