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Credit Report Errors in New Jersey

Credit Report Errors and What They Cost New Jersey Consumers

A wrong entry on a credit report does its damage quietly. It shows up as a mortgage rate half a point higher than you should have gotten, an auto loan denied at the dealership, a rental application in Hoboken that goes nowhere, a professional license application flagged, or a job offer that evaporates after the background check comes back. Most people learn the error exists only after it has already cost them something concrete.

The Fair Credit Reporting Act was written to prevent exactly this, and it applies in New Jersey the same way it applies everywhere else. New Jersey then adds a second layer that consumers here often do not know about, and that second layer is frequently the more useful one.

Background Check Errors Are a Separate and Growing Problem

Employment screening reports are governed by the same federal statute as credit reports, because a background screening company is a consumer reporting agency. The errors look different, though. A screening report may attribute a stranger's criminal record to you because you share a common name or a birth date. It may report a charge that was dismissed, downgraded, or expunged. It may list a case that was resolved years ago as still pending. It may report a conviction the employer is not permitted to consider in the first place.

These reports move fast and they are rarely shown to the applicant before the decision is made. By the time you find out, the position is filled.

New Jersey Law on Criminal Record Screening

New Jersey has its own statewide rule about when an employer may ask. The Opportunity to Compete Act, N.J.S.A. 34:6B-11 and following, applies to employers with fifteen or more employees and bars any inquiry into an applicant's criminal record during what the statute calls the initial employment application process. That period runs from the applicant's first contact with the employer through the completion of the first interview. Only after that may the question be asked. Violations carry civil penalties of $1,000 for a first offense, $5,000 for a second, and $10,000 after that, under N.J.S.A. 34:6B-19.

Expungement matters more in New Jersey than most people assume. Under N.J.S.A. 2C:52-27, once a court grants an expungement the arrest, the conviction and everything connected to them are deemed not to have occurred, and the person may answer questions about them accordingly. A background screening company that reports an expunged matter anyway has put you in an impossible position: the law says you may answer no, and their report says otherwise. That conflict is worth examining closely.

The New Jersey Fair Credit Reporting Act

New Jersey enacted its own Fair Credit Reporting Act, N.J.S.A. 56:11-28 and following, which runs alongside the federal statute rather than replacing it. It imposes its own disclosure obligations on consumer reporting agencies. Under N.J.S.A. 56:11-34 an agency must clearly and accurately disclose everything in your file when you ask, along with the sources of that information and a record of who has requested your report, going back two years for employment inquiries and one year for everything else.

That disclosure right is a practical tool, not an abstraction. The list of who pulled your report is often how a consumer discovers that a lender ran an inquiry they never authorized, or that a screening company sold a report to an employer who never disclosed it.

The New Jersey Consumer Fraud Act

The New Jersey Consumer Fraud Act, N.J.S.A. 56:8-1 and following, is one of the stronger consumer statutes in the country, and it can apply where the conduct behind a reporting problem involved a deceptive business practice. Its remedy provision, N.J.S.A. 56:8-19, awards three times the actual damages a consumer proves, and it makes an award of reasonable attorney fees and costs mandatory rather than discretionary. The catch is the threshold: the statute requires an ascertainable loss, meaning a quantifiable dollar consequence, not merely annoyance. Where that loss exists, the arithmetic changes the negotiation considerably.

How to Dispute a Credit Report Error Yourself

Do this first, and do not pay a company to do it for you. Get your reports from Equifax, Experian and TransUnion at no cost through AnnualCreditReport.com, the site the federal government established for the purpose. Pull all three. The same error frequently appears on one report and not the others, and each bureau has to be disputed on its own.

Dispute in writing rather than through the online portal. A letter creates a record you can prove later and lets you attach documents. Name the specific account and state exactly what is wrong with it rather than saying the report is inaccurate in general. Attach your proof: a payoff letter, a cancelled check, a court order of expungement, a discharge order, a death certificate for a relative whose account was merged into your file. Send it so you have proof of delivery and keep a full copy of what you sent.

The bureau then has thirty days to investigate and respond. Many clear errors are fixed at this stage. That is the result you want and it costs you postage.

When the Dispute Comes Back "Verified"

The other result is the one that brings people to a lawyer. The bureau writes back that the information was verified as accurate and nothing changes. Or the account disappears and returns two months later. Or one bureau corrects it and the other two do not.

That response is not the end of the road. Under federal law it is the violation. Once you notify a credit bureau that something in your file is wrong, the statute requires a reasonable investigation, and it places the same duty on the company that furnished the information. Forwarding your dispute to that company, accepting a one-character reply, and marking the item verified is not a reasonable investigation. When the paper trail shows you told them and they did nothing, the paper trail is the case.

Very few consumers get this far, because almost nobody knows lawyers handle this work. It is a small practice area and the people in it do not advertise the way injury firms do.

Where a New Jersey FCRA Case Is Filed

FCRA claims are federal claims, and for New Jersey consumers they are filed in the United States District Court for the District of New Jersey. The district sits in three vicinages: Newark, at the Martin Luther King Jr. Federal Building and United States Courthouse on Walnut Street; Trenton, at the Clarkson S. Fisher Federal Building and United States Courthouse; and Camden, at the Mitchell H. Cohen United States Courthouse. Which one your case lands in depends generally on where you live.

Timing matters. Under 15 U.S.C. § 1681p you have two years from the date you discover the violation and no more than five years from the date it occurred. Because the violation is usually the failed investigation rather than the original error, the clock commonly starts when the bureau's response letter arrives. Keep that letter.

What This Costs You

Nothing out of pocket. These cases are handled on contingency, and the FCRA shifts fees: under 15 U.S.C. § 1681n and § 1681o a consumer who prevails recovers attorney fees and costs from the defendant. You are not billed hourly and you put no money down. Congress built that provision in deliberately, understanding that the harm from a wrong credit report is usually too small to justify hourly legal fees and far too large for the consumer to simply absorb.

You do not need to determine in advance whether what happened to you is technically a violation. That is our work. If it is not a case we will tell you so and point you toward what will actually help.

Communities We Serve Across Northern and Central New Jersey

We represent consumers throughout the state, including Newark, Jersey City, Hoboken, Elizabeth and Bayonne along the Gateway and the Gold Coast; Bergen County in Hackensack, Paramus, Teaneck, Ridgewood and Fort Lee; Middlesex and Monmouth Counties in Edison, New Brunswick, Woodbridge, Middletown and Asbury Park; the Princeton and Mercer County area in Princeton, Trenton, Hamilton Township and Lawrenceville; and Morris and Somerset Counties in Morristown, Bridgewater, Parsippany and Somerville. We also represent consumers nationwide, because the companies that make these errors are national companies.

Related reading: our overview of what an FCRA lawyer does, how we handle credit reporting errors, what to do about a mixed credit report, and our page for consumers in Philadelphia and the surrounding counties.

Across the river we represent Pennsylvania consumers in Allentown and the Lehigh Valley, Reading, Lancaster, Harrisburg and Scranton and Wilkes-Barre.

Frequently Asked Questions

Does New Jersey have its own credit reporting law?

Yes. The New Jersey Fair Credit Reporting Act, N.J.S.A. 56:11-28 and following, runs alongside the federal statute and imposes its own disclosure duties on consumer reporting agencies. In practice most cases are brought under the federal FCRA in federal court, but the state statute matters, and where a deceptive business practice is involved the New Jersey Consumer Fraud Act may apply as well.

An employer asked about my criminal record on the application. Is that legal in New Jersey?

Generally not, if the employer has fifteen or more employees. The Opportunity to Compete Act bars criminal history inquiries from an applicant's first contact with the employer through the end of the first interview. After the first interview the employer may ask. If the question appeared on the initial application form, that is the kind of fact worth writing down with a date.

My record was expunged but it showed up on a background check anyway.

That is a serious problem and a common one. New Jersey law treats an expunged matter as never having occurred and permits you to answer questions accordingly. A screening company that reports it anyway is reporting information you are entitled to treat as nonexistent. Bring the expungement order and the report that contradicts it.

Can I sue Equifax, Experian or TransUnion in New Jersey?

Yes. All three are sued regularly under the FCRA, and cases for New Jersey consumers are filed in the District of New Jersey. The bureau is often not the only defendant. The company that supplied the wrong information carries its own duty to investigate once you dispute, and is frequently both the source of the problem and the party able to fix it.

How much is a credit report error case worth?

It turns on what the error cost you and on whether the violation was negligent or willful. Actual damages can include a denied loan, a higher interest rate, a lost job, and the time and distress involved. Where the violation is willful the statute also allows statutory damages and, in some cases, punitive damages. We can give you a realistic assessment once we have seen your reports and your dispute history.

Do I need to live in New Jersey to hire you?

No. We are admitted in New Jersey and Pennsylvania and our office is in Philadelphia, a short drive from most of South and Central Jersey. We also represent consumers elsewhere in the country, because credit reporting is a national system run by national companies. Outside Pennsylvania and New Jersey we have the ability to appear pro hac vice, which means asking the federal court where the case belongs for permission to appear in that particular case.

Speak With a New Jersey Credit Report Lawyer

Bring your reports from all three bureaus and whatever the bureaus sent back to you. That correspondence is usually the single most important document in the file. If the problem is a background check, bring the report and the employer's notice. The consultation costs nothing and there is no fee unless we recover for you.

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