CONSUMER PROTECTION RESOURCES
Debt Collector, Creditor and Credit Reporting Company Phone Numbers and Addresses
Home / Resources / Phone Numbers and Addresses
Resources
COLLECTOR DISPUTE ADDRESSES
This page collects the telephone numbers and mailing addresses that credit bureaus and other consumer reporting agencies, debt collectors, credit card issuers, the banks behind fintech brands, online lenders, auto lenders, mortgage servicers, student loan servicers, background check companies, tenant screening companies and employment and income verification companies publish for consumers. Every entry links down to a fuller page on that company. The list exists because the single hardest step in fixing a credit report or stopping an unlawful collection call is often just working out who you are dealing with and where to write.
Three things are worth saying before the list. First, an entry appears here only because the company published it itself or because it appears in a federal or state regulator record, a court filing, a securities filing or a bank regulator database. Second, where a company publishes more than one address, the address listed here is the one it gives for consumer correspondence and disputes, not a payment lockbox. Third, a number being widely searched is not evidence that the number belongs to the company, and numbers in that category are not on this page. All three points are explained under how we decide what appears on this list, below.
Credit bureau and consumer reporting agency phone numbers and addresses
TransUnion
- Mailing address: TransUnion Consumer Solutions, P.O. Box 2000, Chester, PA 19016
- Phone: 1-800-916-8800
Equifax
- Mailing address: Equifax Information Services LLC, P.O. Box 740256, Atlanta, GA 30374
- Phone: 1-888-378-4329
Experian
- Mailing address: Experian, P.O. Box 4500, Allen, TX 75013
- Phone: 1-888-397-3742
Innovis
- Mailing address: P.O. Box 530088, Atlanta, GA 30353-0088
- Phone: 1-800-540-2505
ChexSystems
- Mailing address: Chex Systems, Inc., Attn: Consumer Relations, P.O. Box 583399, Minneapolis, MN 55458
- Phone: 1-800-428-9623
Early Warning Services
- Mailing address: Early Warning Services, Attn: Consumer Services Department, 5801 N. Pima Rd, Scottsdale, AZ 85250
- Phone: 1-800-745-1560
More about Early Warning Services
Clarity Services
- Mailing address: Clarity Services, Inc., Consumer Support Division, P.O. Box 16, Allen, TX 75013
- Phone: 1-866-390-3118
DataX
- Mailing address: DataX, Ltd., P.O. Box 740125, Atlanta, GA 30374
- Phone: 1-800-295-4790
Teletrack
- Mailing address: Teletrack, c/o DataX Ltd (an Equifax company), P.O. Box 740125, Atlanta, GA 30374
- Phone: 1-877-309-5226
MicroBilt
- Mailing address: MicroBilt, Attn: Consumer Affairs Department, P.O. Box 440693, Kennesaw, GA 30160
- Phone: 1-888-222-7621
SageStream
- Mailing address: SageStream, LLC, LexisNexis Risk Solutions Consumer Center, P.O. Box 105108, Atlanta, GA 30348-5108
- Phone: 1-888-395-0277
Debt collection company phone numbers and return addresses
Americollect
- Mailing address: PO Box 1566, Manitowoc, WI 54221-1566
- Phone: 1-800-838-0100
ARstrat
- Mailing address: 14141 Southwest Freeway, Suite 300, Sugar Land, TX 77478
- Phone: 1-888-250-6379
Cavalry Portfolio Services
- Mailing address: 500 Summit Lake Drive, Suite 400, Valhalla, NY 10595
- Phone: 1-800-501-0909
More about Cavalry Portfolio Services
The CBE Group
- Mailing address: 1309 Technology Parkway, Cedar Falls, IA 50613
- Phone: 1-866-912-1312
Credit Control, LLC
- Mailing address: Credit Control, LLC, P.O. Box 188, Hazelwood, MO 63042
- Phone: 1-866-784-1160
More about Credit Control, LLC
Enhanced Recovery Company (ERC)
- Mailing address: P.O. Box 57610, Jacksonville, FL 32241
- Phone: 1-800-383-5979
More about Enhanced Recovery Company (ERC)
HRRG (Healthcare Revenue Recovery Group)
- Mailing address: 1643 N. Harrison Parkway, Building H, Suite 100, Sunrise, FL 33323
- Phone: 1-800-984-9115
More about HRRG (Healthcare Revenue Recovery Group)
Hunter Warfield
- Mailing address: 4620 Woodland Corporate Blvd, Tampa, FL 33614
- Phone: 1-866-970-1487
IC System
- Mailing address: P.O. Box 64319, St. Paul, MN 55164-0319
- Phone: 1-866-628-7811
I.Q. Data International
- Mailing address: P.O. Box 340, Bothell, WA 98041-0340
- Phone: 1-888-248-2509
More about I.Q. Data International
Jefferson Capital Systems
- Mailing address: 200 14th Avenue East, Sartell, MN 56377
- Phone: 1-833-851-5552
More about Jefferson Capital Systems
LVNV Funding
- Mailing address: LVNV Funding, LLC, c/o Resurgent Capital Services, P.O. Box 10497, Greenville, SC 29603-0497
- Phone: 1-888-665-0374
Medicredit
- Mailing address: 111 Corporate Office Drive, Suite 200, Earth City, MO 63045-1506
- Phone: 1-800-823-2318
Midland Credit Management
- Mailing address: P.O. Box 939069, San Diego, CA 92193
- Phone: 1-800-296-2657
More about Midland Credit Management
National Credit Systems
- Mailing address: P.O. Box 312125, Atlanta, GA 31131
- Phone: 1-800-627-1750
More about National Credit Systems
Penn Credit Corporation
- Mailing address: P.O. Box 69703, Harrisburg, PA 17106
- Phone: 1-800-900-1381
More about Penn Credit Corporation
Portfolio Recovery Associates
- Mailing address: 120 Corporate Blvd, Norfolk, VA 23502
- Phone: 1-800-772-1413
More about Portfolio Recovery Associates
Radius Global Solutions
- Mailing address: P.O. Box 390915, Minneapolis, MN 55439
- Phone: 1-844-329-0973
More about Radius Global Solutions
Resurgent Capital Services
- Mailing address: P.O. Box 10497, Greenville, SC 29603
- Phone: 1-888-665-0374
More about Resurgent Capital Services
Sequium Asset Solutions
- Mailing address: 2700 Cumberland Parkway, Suite 200, Atlanta, GA 30339
- Phone: 1-877-362-8766
More about Sequium Asset Solutions
State Collection Service
- Mailing address: 2509 South Stoughton Road, Madison, WI 53716
- Phone: 1-877-677-4862
More about State Collection Service
Transworld Systems (TSI)
- Mailing address: P.O. Box 15630, Wilmington, DE 19850
- Phone: 1-866-545-9191
More about Transworld Systems (TSI)
Wakefield & Associates
- Mailing address: Wakefield & Associates, Inc., c/o Compliance Team, Department #888640, Knoxville, TN 37995
- Phone: 1-866-623-2072
More about Wakefield & Associates
Credit card issuer and creditor phone numbers and addresses
American Express
- Mailing address: American Express Credit Bureau Unit, P.O. Box 981537, El Paso, TX 79998-1537
- Phone: 1-800-528-4800
Apple Card (Goldman Sachs Bank USA)
- Mailing address: Goldman Sachs Bank USA, Lockbox 6112, P.O. Box 7247, Philadelphia, PA 19170-6112
- Phone: 1-877-255-5923
More about Apple Card (Goldman Sachs Bank USA)
Bank of America
- Mailing address: P.O. Box 672050, Dallas, TX 75267-2050
- Phone: 1-800-732-9194
Barclays Bank Delaware
- Mailing address: P.O. Box 8803, Wilmington, DE 19899-8803
- Phone: 1-888-232-0780
More about Barclays Bank Delaware
Capital One
- Mailing address: P.O. Box 30279, Salt Lake City, UT 84130-0279
- Phone: 1-800-227-4825
Chase
- Mailing address: 700 Kansas Lane, Attn: Credit Bureau Disputes LA4-4022, Monroe, LA 71203-4774
- Phone: 1-800-432-3117
Citibank
- Mailing address: P.O. Box 6000, Sioux Falls, SD 57117
- Phone: 1-800-950-5114
Comenity Bank (Bread Financial)
- Mailing address: P.O. Box 182789, Columbus, OH 43218-2789
- Phone: 1-800-201-4955
More about Comenity Bank (Bread Financial)
Concora Credit
- Mailing address: PO Box 4477, Beaverton, OR 97076-4477
- Phone: 1-866-502-6439
Continental Finance
- Mailing address: P.O. Box 3220, Buffalo, NY 14240-3220
- Phone: 1-866-449-4514
More about Continental Finance
Credit One Bank
- Mailing address: P.O. Box 98876, Las Vegas, NV 89193-8876
- Phone: 1-877-825-3242
Discover
- Mailing address: P.O. Box 71083, Charlotte, NC 28272-1083
- Phone: 1-800-347-2683
Fortiva
- Mailing address: P.O. Box 105555, Atlanta, GA 30348-5555
- Phone: 1-800-245-7741
Indigo Card
- Mailing address: PO Box 4477, Beaverton, OR 97076-4477
- Phone: 1-800-353-5920
Merrick Bank
- Mailing address: P.O. Box 9201, Old Bethpage, NY 11804-9201
- Phone: 1-877-790-5648
Milestone Mastercard
- Mailing address: PO Box 4477, Beaverton, OR 97076-4477
- Phone: 1-800-305-0330
More about Milestone Mastercard
Mission Lane
- Mailing address: P.O. Box 105286, Atlanta, GA 30348
- Phone: 1-855-790-8860
OpenSky (Capital Bank, N.A.)
- Mailing address: PO Box 9224, Old Bethpage, NY 11804-9224
- Phone: 1-800-859-6412
More about OpenSky (Capital Bank, N.A.)
Synchrony Bank
- Mailing address: P.O. Box 965015, Orlando, FL 32896-5015
- Phone: 1-866-419-4096
U.S. Bank
- Mailing address: P.O. Box 108, St. Louis, MO 63166-9801
- Phone: 1-800-872-2657
Wells Fargo
- Mailing address: 420 Montgomery Street, San Francisco, CA 94104
- Phone: 1-800-869-3557
Phone numbers and addresses for the banks behind fintech brands
Capital Community Bank
- Mailing address: 3280 North University Avenue, Provo, UT 84604
- Phone: 1-801-615-7688
More about Capital Community Bank
Celtic Bank
- Mailing address: 268 South State Street, Suite 300, Salt Lake City, UT 84111
- Phone: 1-801-363-6500
Cross River Bank
- Mailing address: 2115 Linwood Ave, Fort Lee, NJ 07024
- Phone: 1-877-552-7255
FinWise Bank
- Mailing address: 820 E 9400 S, Sandy, UT 84094
- Phone: 1-833-346-9473
First Electronic Bank
- Mailing address: 2150 S 1300 E, Suite 400, Salt Lake City, UT 84106
- Phone: 1-801-572-4004
More about First Electronic Bank
Medallion Bank
- Mailing address: PO Box 3999, St. Joseph, MO 64503
- Phone: 1-855-653-9231
Pathward
- Mailing address: 5501 S Broadband Ln, Sioux Falls, SD 57108
- Phone: 1-833-898-0023
TAB Bank
- Mailing address: TAB Bank, 4185 Harrison Blvd., Ogden, UT 84403
- Phone: 1-800-355-3063
WebBank
- Mailing address: 215 South State Street, Suite 1000, Salt Lake City, UT 84111
- Phone: 1-844-994-2265
Buy now, pay later, online lender and consumer finance phone numbers and addresses
Affirm
- Mailing address: 650 California Street, 12th Floor, San Francisco, CA 94108
- Phone: 1-855-423-3729
Afterpay
- Mailing address: 1955 Broadway, Suite 204, Oakland, CA 94612
- Phone: 1-833-844-8095
Best Egg
- Mailing address: Best Egg, PO Box 42912, Philadelphia, PA 19101
- Phone: 1-855-282-6353
Brigit
- Mailing address: Bridge IT, Inc., Attn: Legal Department, 36 W 20th Street, Floor 11, New York, NY 10011
- Phone: This company does not publish a consumer telephone number for disputes. Write to the address above.
CashNetUSA
- Mailing address: P.O. Box 16, Allen, TX 75013
- Phone: 1-866-390-3118
Chime
- Mailing address: 101 California Street, Floor 5, San Francisco, CA 94111
- Phone: 1-844-244-6363
CreditStrong
- Mailing address: 3305 Steck Ave, Suite 275, Austin, TX 78757
- Phone: 1-833-850-0850
Dave
- Mailing address: 1265 S Cochran Ave, Los Angeles, CA 90019
- Phone: 1-844-857-3283
Kikoff
- Mailing address: 633 Folsom St Suite 300, San Francisco, CA 94107
- Phone: 1-844-741-9292
Klarna
- Mailing address: 800 N. High Street, Columbus, OH 43215
- Phone: This company does not publish a consumer telephone number for disputes. Write to the address above.
LendingClub
- Mailing address: 88 Kearny Street, Suite 600, San Francisco, CA 94108
- Phone: 1-888-596-3157
MoneyLion
- Mailing address: 249 W 17th St, Floor 4, New York, NY 10011
- Phone: 1-516-916-5466
NetCredit
- Mailing address: 175 W. Jackson Blvd., Suite 600, Chicago, IL 60604
- Phone: 1-877-392-2014
OneMain Financial
- Mailing address: P.O. Box 3327, Evansville, IN 47732-3327
- Phone: 1-800-742-5465
OppFi / OppLoans
- Mailing address: 130 E Randolph St, Suite 3400, Chicago, IL 60601
- Phone: 1-800-990-9130
RISE Credit
- Mailing address: P.O. Box 101808, Fort Worth, TX 76185
- Phone: 1-866-580-1226
Self
- Mailing address: PO Box 11, Southlake, TX 76092
- Phone: 1-877-883-0999
Sezzle
- Mailing address: 700 Nicollet Mall, Suite 640, Minneapolis, MN 55402-2050
- Phone: 1-888-540-1867
SoFi
- Mailing address: SoFi Bank, N.A., 2750 E Cottonwood Parkway, Suite 300, Cottonwood Heights, UT 84121
- Phone: 1-855-456-7634
Zip (formerly Quadpay)
- Mailing address: 19 Union Sq W Fl 10, New York, NY 10003-3340
- Phone: 1-888-274-3159
More about Zip (formerly Quadpay)
Auto lender and auto finance company phone numbers and addresses
America's Car-Mart
- Mailing address: 1805 North 2nd Street, Suite 401, Rogers, AR 72756
- Phone: 1-866-819-9944
Bridgecrest
- Mailing address: P.O. Box 53087, Phoenix, AZ 85072
- Phone: 1-800-967-8526
Byrider / CNAC
- Mailing address: 12802 Hamilton Crossing Blvd., Carmel, IN 46032
- Phone: 1-888-240-3595
Capital One Auto Finance
- Mailing address: P.O. Box 30279, Salt Lake City, UT 84130-0279
- Phone: 1-800-946-0332
More about Capital One Auto Finance
CarMax Auto Finance
- Mailing address: P.O. Box 440609, Kennesaw, GA 30160
- Phone: 1-800-925-3612
More about CarMax Auto Finance
Chrysler Capital
- Mailing address: P.O. Box 961275, Fort Worth, TX 76161
- Phone: 1-855-563-5635
Credit Acceptance Corporation
- Mailing address: P.O. Box 5070, Southfield, MI 48086-5070
- Phone: 1-248-353-2700
More about Credit Acceptance Corporation
DriveTime
- Mailing address: 1720 W. Rio Salado Parkway, Tempe, AZ 85281
- Phone: 1-888-418-1212
Exeter Finance
- Mailing address: P.O. Box 166097, Irving, TX 75016
- Phone: 1-800-321-9637
Flagship Credit Acceptance
- Mailing address: PO Box 3807, Coppell, TX 75019-5877
- Phone: 1-610-717-1900
More about Flagship Credit Acceptance
Ford Motor Credit
- Mailing address: P.O. Box 31111, Tampa, FL 33631
- Phone: 1-800-727-7000
Global Lending Services
- Mailing address: Attention: Credit Disputes, P.O. Box 10437, Greenville, SC 29603
- Phone: 1-866-464-0269
More about Global Lending Services
GM Financial
- Mailing address: P.O. Box 181145, Arlington, TX 76096-1145
- Phone: 1-800-284-2271
Honda Financial Services
- Mailing address: 1919 Torrance Blvd., Torrance, CA 90501
- Phone: 1-800-408-6144
More about Honda Financial Services
Hyundai Motor Finance
- Mailing address: 3161 Michelson Drive, Suite 1900, Irvine, CA 92612-4418
- Phone: 1-800-523-4030
More about Hyundai Motor Finance
Lobel Financial
- Mailing address: PO Box 3000, Anaheim, CA 92804-3000
- Phone: 1-714-995-3333
Mercedes-Benz Financial Services
- Mailing address: 14372 Heritage Pkwy, Fort Worth, TX 76177-3300
- Phone: 1-800-654-6222
More about Mercedes-Benz Financial Services
Nissan Motor Acceptance (NMAC)
- Mailing address: P.O. Box 660360, Dallas, TX 75266-0360
- Phone: 1-800-777-7018
More about Nissan Motor Acceptance (NMAC)
Prestige Financial Services
- Mailing address: 351 W Opportunity Way, Draper, UT 84020-1399
- Phone: 1-888-822-7422
More about Prestige Financial Services
Regional Acceptance Corporation
- Mailing address: 1424 E Fire Tower Rd, Greenville, NC 27858
- Phone: 1-866-644-7687
More about Regional Acceptance Corporation
Santander Consumer USA
- Mailing address: PO Box 961211, Fort Worth, TX 76161
- Phone: 1-888-222-4227
More about Santander Consumer USA
Stellantis Financial Services
- Mailing address: 5757 Woodway Dr, Suite 400, Houston, TX 77057-1520
- Phone: 1-800-249-6305
More about Stellantis Financial Services
TD Auto Finance
- Mailing address: P.O. Box 9223, Farmington Hills, MI 48333-9223
- Phone: 1-800-556-8172
Toyota Financial Services
- Mailing address: P.O. Box 661009, Dallas, TX 75265
- Phone: 1-800-874-8822
More about Toyota Financial Services
Westlake Financial
- Mailing address: 4751 Wilshire Blvd, Los Angeles, CA 90010
- Phone: 1-888-739-9192
Mortgage servicer phone numbers and addresses
Cenlar FSB
- Mailing address: PO Box 77423, Ewing, NJ 08628
- Phone: 1-800-223-6527
Dovenmuehle Mortgage
- Mailing address: 1 Corporate Drive, Suite 360, Lake Zurich, IL 60047-8945
- Phone: 1-847-550-7300
More about Dovenmuehle Mortgage
Fay Servicing
- Mailing address: 5426 Bay Center Drive, Suite 300, Tampa, FL 33609
- Phone: 1-800-495-7166
Planet Home Lending
- Mailing address: 321 Research Parkway, Suite 303, Meriden, CT 06450
- Phone: 1-866-882-8187
More about Planet Home Lending
Selene Finance
- Mailing address: 3501 Olympus Blvd., Suite 500, Dallas, TX 75019
- Phone: 1-877-735-3637
Select Portfolio Servicing (SPS)
- Mailing address: P.O. Box 65277, Salt Lake City, UT 84165-0277
- Phone: 1-800-258-8602
More about Select Portfolio Servicing (SPS)
Student loan servicer phone numbers and addresses
Aidvantage
- Mailing address: Aidvantage, P.O. Box 300001, Greenville, TX 75403-3001
- Phone: 1-800-722-1300
MOHELA
- Mailing address: 633 Spirit Drive, Chesterfield, MO 63005-1243
- Phone: 1-888-866-4352
Navient
- Mailing address: P.O. Box 4200, Wilkes-Barre, PA 18773-4200
- Phone: 1-888-272-5543
Nelnet
- Mailing address: P.O. Box 82561, Lincoln, NE 68501-2561
- Phone: 1-888-486-4722
Sallie Mae
- Mailing address: P.O. Box 3229, Wilmington, DE 19804-0229
- Phone: 1-800-472-5543
Background check company phone numbers and addresses
AccuFacts
- Mailing address: P.O. Box 105292, Atlanta, GA 30348-5292
- Phone: 1-800-845-6004
Accurate Background
- Mailing address: Accurate Background, Dispute Department, 200 Spectrum Center Drive, Suite 1100, Irvine, CA 92618
- Phone: 1-800-216-8024
More about Accurate Background
ADP Screening and Selection Services
- Mailing address: 2950 East Harmony Road, Suite 130, Fort Collins, CO 80528
- Phone: 1-888-606-7868
More about ADP Screening and Selection Services
Asurint
- Mailing address: Asurint, Attn: Privacy Department, P.O. Box 14730, Cleveland, OH 44114
- Phone: 1-800-906-2034
backgroundchecks.com
- Mailing address: P.O. Box 353, Chapin, SC 29036
- Phone: 1-866-265-6602
More about backgroundchecks.com
Backgrounds Online
- Mailing address: 1915 21st Street, Sacramento, CA 95811
- Phone: 1-800-838-4804
Certiphi Screening
- Mailing address: Certiphi Screening, Inc., Consumer Care Department, PO Box 541, Southampton, PA 18966
- Phone: 1-800-260-1680
Checkr
- Mailing address: Checkr, Inc., Attn: Consumer Disputes, One Montgomery Street, Suite 2400, San Francisco, CA 94104
- Phone: 1-844-824-3257
Cisive
- Mailing address: Cisive, 5000 Corporate Court, Suite 203, Holtsville, NY 11742
- Phone: 1-855-881-0716
ClearChecks
- Mailing address: P.O. Box 353, Chapin, SC 29036
- Phone: 1-866-265-6602
ClearStar
- Mailing address: 6250 Shiloh Rd E, Suite 300, Alpharetta, GA 30005
- Phone: 1-877-796-2559
Data Facts
- Mailing address: 8000 Centerview Parkway, Suite 400, Cordova, TN 38018
- Phone: 1-800-264-4110
DISA Global Solutions
- Mailing address: 4 Neshaminy Interplex Drive, Feasterville-Trevose, PA 19053
- Phone: 1-281-673-2400
More about DISA Global Solutions
EBI (Employment Background Investigations)
- Mailing address: Employment Background Investigations, Inc., Consumer Disputes, PO Box 629, Owings Mills, MD 21117
- Phone: 1-800-324-7700
More about EBI (Employment Background Investigations)
Fama Technologies
- Mailing address: 3767 Overland Avenue, Suite 104, Los Angeles, CA 90034
- Phone: 1-888-748-3281
Ferretly
- Mailing address: 23 S Harrison Street, Easton, MD 21601
- Phone: 1-833-337-7385
First Advantage
- Mailing address: P.O. Box 105292, Atlanta, GA 30348-5292
- Phone: 1-800-845-6004
Global HR Research
- Mailing address: Global HR Research, Attn: Disputes, 2700 Corporate Drive, Suite 100, Birmingham, AL 35242
- Phone: 1-877-827-4631
GoodHire
- Mailing address: GoodHire, 1 Montgomery Street, Suite 2400, San Francisco, CA 94104
- Phone: 1-888-906-7351
HireRight
- Mailing address: HireRight, Attn: Consumers Department, 14002 E. 21st Street, Suite 1200, Tulsa, OK 74134
- Phone: 1-866-521-6995
Info Cubic
- Mailing address: Accurate Background, Dispute Department, 200 Spectrum Center Drive, Suite 1100, Irvine, CA 92618
- Phone: 1-303-220-0169
InfoMart
- Mailing address: InfoMart, Attn: Applicant Advocate, 1582 Terrell Mill Road, Marietta, GA 30067
- Phone: 1-866-875-7398
IntelliCorp
- Mailing address: IntelliCorp Records, Inc., Cisive Dispute Team, 8707 Commerce Drive, Suite A, Easton, MD 21601
- Phone: 1-888-946-8355
OPENonline
- Mailing address: 7127 South Riverside Pkwy, Tulsa, OK 74136
- Phone: 1-877-263-8033
Orange Tree Employment Screening
- Mailing address: Orange Tree Employment Screening LLC, Attn: Compliance, 7275 Ohms Lane, Edina, MN 55439
- Phone: 1-888-222-0667
More about Orange Tree Employment Screening
Pre-employ.com (JDP)
- Mailing address: 10675 Perry Highway #607, Wexford, PA 15090
- Phone: 1-855-940-3232
More about Pre-employ.com (JDP)
ScoutLogic
- Mailing address: ScoutLogic, 7234 W North Ave, Suite 208, Chicago, IL 60707
- Phone: 1-800-693-2709
Social Intelligence
- Mailing address: 735 State Street, Suite 211, Santa Barbara, CA 93101
- Phone: 1-888-748-3281
More about Social Intelligence
Sterling Check
- Mailing address: 6150 Oak Tree Boulevard, Suite 490, Independence, OH 44131
- Phone: 1-800-899-2272
Universal Background Screening
- Mailing address: First Advantage, P.O. Box 105108, Atlanta, GA 30348
- Phone: 1-877-263-8033
More about Universal Background Screening
Tenant screening company phone numbers and addresses
CoreLogic Rental Property Solutions
- Mailing address: P.O. Box 3890, Coppell, TX 75019
- Phone: 1-888-333-2413
More about CoreLogic Rental Property Solutions
RealPage / LeasingDesk Screening
- Mailing address: LeasingDesk Screening, Attn: Consumer Relations, 2201 Lakeside Blvd., Richardson, TX 75082
- Phone: 1-866-934-1124
More about RealPage / LeasingDesk Screening
SafeRent Solutions
- Mailing address: P.O. Box 3890, Coppell, TX 75019
- Phone: 1-888-333-2413
TransUnion SmartMove
- Mailing address: P.O. Box 800, Woodlyn, PA 19094
- Phone: 1-800-230-9376
More about TransUnion SmartMove
Employment and income verification company phone numbers and addresses
Blend Insights
- Mailing address: 415 Kearney Street, San Francisco, CA 94108
- Phone: 1-866-303-8711
CCC Verify
- Mailing address: 50 Nashua Road, Londonderry, NH 03053
- Phone: 1-855-901-3099
EmpInfo
- Mailing address: 5900 Silver Creek Valley Road, Suite 150, San Jose, CA 95138
- Phone: 1-800-274-9694
Experian Verify
- Mailing address: P.O. Box 1971, Woodstock, GA 30188
- Phone: 1-866-312-8266
Pinwheel
- Mailing address: 36 E 12th Street, Floor 2, New York, NY 10003
- Phone: This company does not publish a consumer telephone number for disputes. Write to the address above.
The Work Number (Equifax Workforce Solutions)
- Mailing address: Equifax Workforce Solutions, Attn: Dispute, 3470 Rider Trail South, Earth City, MO 63045
- Phone: 1-866-604-6570
More about The Work Number (Equifax Workforce Solutions)
Truework
- Mailing address: 325 Pacific Avenue, San Francisco, CA 94111
- Phone: 1-833-878-3967
How we decide what appears on this list
We sort every identifier into one of three groups, and only the first two appear on this page.
- Published by the company: the number or address appears on the company’s own website, in its privacy notice, in a cardholder agreement, on its payment portal or on its consumer correspondence. This is the strongest category and it is where most of the entries above come from.
- Published in a public record: the number or address appears in a Better Business Bureau profile, an FDIC institution record, a state licensing record, testimony to a committee of Congress or a filing in a court case. Where an entry comes from one of these, the source is named beside it.
- Reported by consumers only: people receive calls from a number and post about it, but the company has never published it. These numbers are not on this page. Where one is heavily searched, it appears on the individual company page instead, labelled clearly as unconfirmed.
The reason for the third rule is simple. Search volume on a telephone number is evidence that people are receiving calls from it. It is not evidence that the number belongs to the company they think it belongs to. Spoofed caller ID, collection vendors working several clients at once and outright impersonation all produce heavy search volume around numbers that a company does not own. Listing one of those as though it were the company’s own number would be stating something we cannot verify.
One more rule governs addresses. Many of these companies publish several: a corporate headquarters, a payment lockbox, and a separate box for consumer correspondence and disputes. Only one address appears for each company on this page, and wherever the company publishes a dispute or consumer-correspondence address that is the one shown, because that is the address a consumer writing about an error actually needs. Where a company publishes only one address, that address is the one listed.
Numbers and addresses that are not on this list
If the number calling you is not on this page, that by itself tells you something. It may mean the caller is a vendor working on the company’s behalf, a different company that bought the account, or someone impersonating a collector. It does not mean you have to guess.
- Ask for validation in writing. A debt collector must, on request, send you written verification of the debt and the name of the current creditor. That letter carries a return address you can check against this page.
- Read the credit report entry, not the caller ID. The furnisher name and the address the bureau holds for it are on your report, and the bureau has to give you the source of the information.
- Read the adverse action notice. If a job, an apartment or a credit application went against you, the notice you received is required to identify the consumer reporting agency that supplied the report, with its address and toll-free number.
- Do not send money or account numbers to a number you cannot place. Impersonation of collection agencies is common enough that several of the companies above publish a dedicated line for reporting it.
Common questions about collector and creditor phone numbers
How do I find out which company is calling me about a debt?
Ask the caller for the name of the company and the name of the current creditor, then request written validation of the debt. A collector has to send that verification on request, and the letter will carry a return address. Check that address and the telephone number against the company entries above. If the caller refuses to identify the company, that refusal is itself a problem under the Fair Debt Collection Practices Act.
Why does the same company have more than one phone number?
Larger collectors and card issuers run separate lines for separate purposes: medical accounts, state tax accounts, lost or stolen cards, fraud reporting, privacy requests and language access all commonly get their own number. Several companies also have one number on their own website and a different one on their Better Business Bureau profile. All of the ones we could confirm are listed above, so a number that is not on the list is worth treating with caution.
Why is the address on my collection letter different from the company address?
Most collectors use a lockbox for payments and a separate box for correspondence and disputes, and many use a third address for their actual offices. Some also keep an older address in circulation for years after moving. Where a company publishes several, all of them are above, labelled by what each one is for. Sending a dispute to a payment lockbox is one of the most common reasons a dispute never gets handled.
Which address do I use to dispute something on my credit report?
For credit report accuracy, the strongest route is to dispute through the credit bureau that is reporting the account. A furnisher’s duty to investigate under the Fair Credit Reporting Act is triggered when the dispute reaches it from a credit bureau, not when you mail it to the company directly. Writing to the company as well is worthwhile and creates a useful record, and several of the companies above publish a dedicated credit reporting dispute address for exactly that purpose.
Does calling the company count as a dispute?
A telephone call creates no paper trail and does not reliably trigger the investigation duties that the Fair Credit Reporting Act places on a furnisher or a credit bureau. Calling is fine for finding out who you are dealing with. For anything you may need to prove later, put it in writing and keep a copy.
A number is all over the internet but is not on your list. Why not?
Because the company has not published it. We list numbers a company publishes itself and numbers that appear in a regulator record, a Better Business Bureau profile or a court filing. A number that only appears in consumer complaint posts may well be a real collection number, but it may equally be a spoofed number, a vendor, or an impersonator. On a law firm site we are not willing to present something as a company’s number when we cannot confirm it.
If a company on this list has reported something inaccurate about you
Finding the right number and the right address is the first step. What comes next depends on what went wrong. If an account on your credit report is not yours, or is reported as unpaid when it was settled or discharged, or belongs to someone with a similar name, the Fair Credit Reporting Act gives you the right to dispute it and requires both the credit bureau and the company that furnished the information to conduct a reasonable investigation. If a hard inquiry appears that you never authorized, that is also an FCRA problem, and an inquiry generally stays on the report for two years. If a collector is calling repeatedly, calling at prohibited hours, contacting you after you asked in writing that they stop, or telling third parties about the debt, the Fair Debt Collection Practices Act applies.
The Kim Law Firm, LLC represents consumers in Fair Credit Reporting Act and Fair Debt Collection Practices Act matters. Our office is at 1515 Market Street, Suite 1200, Philadelphia, PA 19102, and the consultation is free. If you are not sure whether what happened to you is covered, bring the letter, the report or the call log and we will look at it with you.
Get a No-Cost Evaluation of Your Case Today
You don’t pay unless we win. Find out in minutes whether you have a claim.
Get Your Free Case Review
Takes 60 seconds. A case manager will call you within 1 business day.
Correspondence and dispute addresses often arrive with no company name on the envelope. Our address pages set out who each box belongs to and what to send there: PO Box 11733, Newark NJ 07101 (Cenlar), PO Box 98873, Las Vegas NV 89193 (Credit One) and PO Box 82561, Lincoln NE 68501 (Nelnet).
