Credit One Bank Credit Report Errors

The Kim Law Firm represents consumers whose Credit One Bank credit-card account is being reported inaccurately to the credit bureaus. If Credit One Bank is reporting a balance you already paid, a charge-off with the wrong dates, late payments that were not late, or an account that is not even yours, the Fair Credit Reporting Act gives you the right to force a correction and to recover money for the harm a false tradeline causes. This page explains who Credit One Bank is, how to reach it, and what to do if the account on your credit report is wrong.

Who is Credit One Bank?

Credit One Bank, N.A. is a Las Vegas, Nevada issuer of subprime credit cards. It is a separate company from Capital One, though its name and card designs are frequently confused with it. Credit One reports your account, including the balance, payments, fees, and any charge-off, to the credit bureaus every month.

Is Credit One Bank reporting your credit card incorrectly?

Because Credit One Bank reports your account to Equifax, Experian, and TransUnion every month, an error on its tradeline can drag your score down for years. The most common inaccuracies we see on credit-card accounts include:

• A balance you already paid or settled. The account was paid, settled, or discharged in bankruptcy, but Credit One Bank still reports a balance or past-due amount.
• A charge-off with the wrong dates. An incorrect date of first delinquency, or an account re-aged so it stays on your report longer than the seven years the law allows.
• It is not your account (identity theft). Subprime and store cards are common identity-theft targets; a Credit One Bank account you never opened can be a sign of fraud, and you should not have to pay it.
• Late payments that were not late. Payments reported 30, 60, or 90 days late when they were actually made on time.
• Duplicate reporting. The same account reported twice, or reported by both Credit One Bank and a debt collector at the same time.

Each of these is a potential violation of the Fair Credit Reporting Act (FCRA), which can entitle you to have the item corrected or deleted and to recover damages, often at no cost to you.

How to contact Credit One Bank

Credit One Bank is based in Las Vegas, Nevada, and its payments and written correspondence use Las Vegas P.O. boxes printed on your statement (website: creditonebank.com). Confirm the exact dispute or payment address on your most recent statement before mailing, and send any written dispute by mail so you keep proof.

Credit One Bank and consumer-protection law

Credit One agreed to a $10 million class-action settlement over its debt-collection and automated-call practices, and it is a frequent target of Telephone Consumer Protection Act and Fair Credit Reporting Act litigation. Sources: American Banker and court settlement records; consumer disputes also appear in the CFPB Consumer Complaint Database. If a Credit One account on your report is inaccurate, such as a wrong balance, a charge-off error, or not your account, you can force a correction.

How to dispute and remove an inaccurate Credit One Bank account

• Dispute the tradeline in writing with each credit bureau (Equifax, Experian, TransUnion) and directly with Credit One Bank under the FCRA, identifying every inaccuracy such as a wrong balance, wrong dates, late marks, or not your account.
• Check the date of first delinquency. If the account was re-aged or is being reported past the seven-year limit, say so specifically.
• If the account resulted from identity theft, create a report at IdentityTheft.gov and submit it with your dispute so the account can be blocked.
• Keep copies of everything. If Credit One Bank or the bureau verifies an item you have shown to be false, that failure to investigate is itself an FCRA claim.

Who we can help and who we can not

We represent consumers whose Credit One Bank account is being reported incorrectly — a balance you already paid, a charge-off reported wrong, late marks that are not accurate, or an account that is not yours because of identity theft or a mixed file. That is the kind of Fair Credit Reporting Act problem we handle. We are not the right firm if you simply want out of a credit-card balance you genuinely owe, or want help negotiating a legitimate debt. Our focus is fixing inaccurate reporting and recovering damages for the harm it causes.

How The Kim Law Firm helps

If you disputed a Credit One Bank account and it was not fixed, or the damage is already done, we can help. Under the FCRA, Credit One Bank and the credit bureaus must genuinely investigate your dispute; when they rubber-stamp an error instead, they can be held accountable for actual damages, statutory damages, and your attorney's fees. The FCRA lets us recover our fees from the company that broke the law, so your case review is free and we work on a no-fee-unless-we-win basis. Start your free case review or call 855-996-6342 today.

Dealing with a different company? See our creditors & lenders resource page, or our pages on Comenity Bank and Synchrony Bank.

Frequently asked questions about Credit One Bank

Can I get Credit One Bank removed from my credit report? If the tradeline is inaccurate, such as a wrong balance, wrong dates, late marks that are not accurate, or not your account, you can dispute it with all three bureaus and directly with Credit One Bank under the FCRA. Anything that cannot be verified must be corrected or deleted.

Credit One Bank is reporting a charge-off. Can that be fixed? If the charge-off is inaccurate, such as a wrong amount, wrong dates, already paid or settled, or not your account, yes. Even an accurate charge-off must be reported correctly and must fall off after seven years from the original delinquency.

The account is not mine. If a Credit One Bank account appears because of identity theft or a mixed file, do not pay it; dispute it, and if it is not corrected our attorneys can pursue the bureaus and Credit One Bank under the FCRA.

What does it cost to have my case reviewed? Nothing. The FCRA shifts attorney's fees to the company that broke the law, so we offer a free case review and work on a no-fee-unless-we-win basis.