LendingClub on Your Credit Report: WebBank, LendingClub Bank, and the Happen Bank Rebrand Explained

Most people who land here are not trying to dispute anything yet. They are trying to work out who the furnisher is. A personal loan taken out years ago is reporting under a company name that does not match the one on the paperwork, or a name has appeared on the credit file that the borrower is certain they have never done business with. With LendingClub that confusion has a documented, checkable cause: over roughly a decade the same loan could have been furnished under four different names — WebBank, LendingClub Corporation, LendingClub Bank, N.A., and now Happen Bank, following a rebrand the company announced on April 21, 2026. None of those changes required you to do anything, and none of them changed what you owe. This page sorts out which name belongs to which era, what a name change is and is not allowed to do to your tradeline, and when an unfamiliar furnisher is actually an error worth disputing. We act for consumers only, and only where the reporting is inaccurate.

Four names, one loan: which furnisher is on your report

Here is the whole chain in one place. Find the name on your report and read across.

• WebBank — a Utah-chartered industrial bank. In the marketplace years, before LendingClub had a bank charter of its own, WebBank was the originating lender of record on loans facilitated through the platform. If your loan dates from that period, WebBank may be the name that appears, or may have appeared at some point in the account's life.
• LendingClub Corporation — the marketplace company that facilitated the loan, purchased it from WebBank shortly after origination, and serviced it. This is the name most borrowers from that era recognize.
• LendingClub Bank, N.A. — the chartered national bank that resulted from the Radius acquisition in 2021. From that point the loan was made by the bank directly, with no partner bank in the middle.
• Happen Bank, N.A. — the same bank under a new name from 2026. Its own website states that all credit and deposit products are provided by Happen Bank, N.A., described as a wholly-owned subsidiary of Happen, Inc., at 88 Kearny Street, Suite 600, San Francisco, CA 94108, NMLS ID 167439.

Where to write. The company publishes a dedicated credit dispute address, which is genuinely useful and which not every lender bothers to do: LendingClub, Attn: Credit Dispute, 88 Kearny Street, Suite 600, San Francisco, CA 94108. It asks for a completed dispute form with supporting documentation and recommends certified mail. It also says plainly that it cannot make exceptions to its credit reporting process and cannot remove or change accurate data — which is the correct answer and the same one we would give you.

One detail in its own guidance is worth knowing before you start. The company states that it reviews data only from the major credit bureaus, not from third-party services. If you are reading your loan information on a free credit monitoring app rather than on an actual Equifax, Experian, TransUnion or Innovis report, you may be looking at a stale or reformatted copy, and a dispute built on it can be answered with a shrug. Pull the real report first.

And the routing point that decides whether you have a legal claim. A letter to the lender does not trigger the Fair Credit Reporting Act. The reinvestigation duty under 15 U.S.C. 1681s-2(b) arises only when a credit reporting agency forwards a dispute to the furnisher. Use the company's address to build a record; use the bureaus to create the obligation.

Before the charter: WebBank made the loan, LendingClub bought it days later

If the name on your report is WebBank and you have never heard of a bank in Utah, this section is the explanation, and it is not a sign of fraud.

LendingClub described the arrangement in its own annual report filed with the Securities and Exchange Commission for fiscal year 2017: "Loans facilitated through our lending marketplace are originated by our issuing bank partners. Our primary issuing bank is WebBank, a Utah-chartered industrial bank." The same filing explains that WebBank was the creditor on those loans, and that under a loan sale agreement WebBank could sell the loan to LendingClub without recourse two business days after originating it.

That is the whole mechanism in two sentences. WebBank was the lender of record; LendingClub bought the loan two days later and serviced it. You applied on a LendingClub website, signed a LendingClub-branded agreement, and made payments to LendingClub — but for the first forty-eight hours the creditor was a bank whose name you may never have seen.

The credit reporting consequence is that a single loan from that era can legitimately show WebBank as originator, LendingClub as the servicing furnisher, or both across the account's life, and none of that is inherently wrong. What would be wrong is two separate open tradelines reporting two separate balances for what was always one loan.

WebBank issues for a number of other brands as well, and we deal with that separately on our WebBank credit report page. If WebBank is the name that brought you here and your loan was not a LendingClub personal loan, that is the page you want.

Radius, the charter, and LendingClub Bank, N.A.

The middle link in the chain is a genuine change of creditor structure rather than a cosmetic one, and it has a clean set of dates.

On January 19, 2021, LendingClub announced that it had received all the bank regulatory approvals necessary to acquire Radius Bancorp. The acquisition closed on February 1, 2021. Radius Bank was formally rebranded on July 14, 2021, and the resulting institution was LendingClub Bank, N.A.

From that point the partner-bank model was no longer necessary for new lending. The company held a national bank charter and could originate loans directly. So a loan taken out after early 2021 should never have had WebBank anywhere near it, and a WebBank entry on a recent LendingClub loan is a genuine anomaly worth asking about rather than explaining away.

Note what did not happen: existing borrowers were not asked to sign new agreements, and their loans were not refinanced or re-originated. The obligation stayed the same. That distinction matters for the next two sections, because it is the difference between a structural change that could reasonably alter how an account reports and a change that should be invisible on your credit file.

The Happen Bank rebrand, and a renaming problem you can see for yourself

On April 21, 2026, LendingClub announced it is becoming Happen Bank, with the rollout running through the summer and the Nasdaq ticker moving to HAPN. The company's own release is direct about the scope: "While our name and visual identity are changing, there is no change to our award-winning products and services."

Read what that sentence covers and what it leaves out. It addresses products and services. It says nothing about what happens to an existing loan account on your credit report — not how the tradeline will be renamed, not whether the open date will be preserved, not whether borrowers will be notified when the furnisher name on their file changes. That silence is not evidence of a problem. It is simply a gap, and it is the gap this page exists to fill.

Here is something you can verify yourself in a minute, and it makes the point better than we can. The company's own help center now describes the 2021 Radius transaction as producing "Happen Bank, N.A." That entity did not exist in 2021. The bank created in July 2021 was LendingClub Bank, N.A.; the current name has been applied backwards across the company's own published records.

There is nothing sinister in that — it is an ordinary find-and-replace across a website. But it is a small live demonstration of exactly the hazard a consumer faces. If the company's own historical records now show a name that did not exist at the time, a borrower trying to match a five-year-old loan agreement against a tradeline furnished under a 2026 name has almost no chance of reconciling the two without an explanation like this one. And a borrower who cannot identify a furnisher cannot dispute it effectively, which is how legitimate errors go unchallenged for years.

Our practical advice, if you have a LendingClub loan: pull your credit reports now, while the old name is still on them, and keep a dated copy. It costs nothing and it gives you a before-and-after that no one can dispute later.

What a name change should and should not do to your tradeline

This is the operative section, and the underlying principle is simpler than the corporate history that led to it.

A rebrand is not a transfer. When a loan is sold from one company to another, there is a real argument about how the old and new tradelines should be sequenced. Nothing like that is happening here. The bank is the same bank, holding the same charter, with the same borrowers and the same loans. Only the name on the sign changed. Which means the bar is higher, not lower: there is no operational reason for a rebrand to produce any change on your credit file beyond the furnisher name itself.

Concretely, after the name changes, the tradeline should still show the original open date from when you actually took the loan, the complete payment history you have built since, the same account balance and terms, and — critically — it should appear once.

The failure mode to watch for is the one that name changes generate: the old-name tradeline stops updating but stays open with a balance, while a new-name tradeline opens alongside it carrying a 2026 open date. Two things go wrong at once. Your reported debt doubles, and a loan you have been paying for four years is presented to every future lender as brand new, discarding the account age you earned.

One more thing worth knowing about how this lender reports, because it explains a question we get constantly. The company's own guidance says it reports account experiences, positive and negative, to one or more of the credit bureaus. Not necessarily all of them. So a LendingClub or Happen Bank loan appearing on your Experian report but not your TransUnion report is not automatically an error — it may simply reflect which bureaus receive the data. That said, it also means a correction accepted at one bureau will not propagate on its own, which is why every dispute in the step-by-step below goes to every bureau showing the entry.

Separately: checking your rate on the company's site is a soft inquiry and does not affect your score, but a hard inquiry appears when a loan is actually funded. One hard inquiry per funded loan is expected. Several hard inquiries from this lender for a single loan you took once is not, and that is a §1681b permissible purpose question rather than a tradeline accuracy one.

What the FCRA requires once you dispute a LendingClub or Happen Bank tradeline

The Fair Credit Reporting Act becomes enforceable at a single moment: when a credit reporting agency forwards your dispute to the furnisher. Everything before that is customer service.

From that point 15 U.S.C. 1681s-2(b) requires the furnisher to conduct a reasonable investigation, to review all relevant information the agency sent with the dispute, and to report the results. If the information proves inaccurate, incomplete or unverifiable, it must be modified, deleted or permanently blocked — and the furnisher must notify every consumer reporting agency it supplied the data to, not only the one that contacted it.

The bureaus owe a parallel duty under 15 U.S.C. 1681i: reinvestigate free of charge, generally within 30 days, or 45 if you supply additional information partway through.

Why the naming history is a legal argument and not just background. Where a consumer disputes a tradeline as unrecognized, and the furnisher's answer is essentially that the account matched its records, the question a court will ask is whether that was a reasonable investigation of the dispute the consumer actually raised. A furnisher that has operated under four names in a decade, that has renamed its own historical records retroactively, and that announced a rebrand without addressing credit reporting at all, is not well placed to argue that identifying it was the consumer's job.

And if the entry is not yours at all, there is a faster route than a dispute. Under 15 U.S.C. 1681c-2, a consumer reporting agency that receives an identity theft report along with proof of identity must generally block the disputed information within four business days. A report generated free at IdentityTheft.gov satisfies that requirement.

Where a violation is negligent the statute allows actual damages; where it is willful, statutory damages of $100 to $1,000 and possible punitive damages. Attorney's fees and costs shift to the defendant when the consumer prevails, which is why these cases can be brought at all.

Sorting a LendingClub or Happen Bank entry before you dispute it

Six checks, in this order. The first three will resolve the large majority of unfamiliar-name questions, and they cost nothing.

Match the open date to your own history. Ignore the furnisher name for a moment and look at the date and the original amount. Did you take a personal loan of roughly that size around then? If yes, the unfamiliar name is almost certainly one of the four in the chain above and the account is yours.

Place the date on the timeline. Before 2021 points to the marketplace era, where WebBank or LendingClub Corporation are both plausible. After February 2021 points to the chartered bank. During 2026 points to the Happen Bank transition.

Look for a second entry for the same loan. Same original amount, same open date, two furnisher names, both reporting a balance. That is a duplicate, not two loans, and it is the error a name change is most likely to produce.

Check the open date has not been reset. A loan you have paid for four years should not show an open date in 2026. This one is easy to miss because the balance and payment look right.

Check all three bureaus, and remember this lender may not report to all of them. Absence at one bureau is not necessarily an error. A different balance or status at one bureau is.

Rule out a genuinely different lender. Several online lenders have similar names, and WebBank in particular originates for many unrelated brands. Confirm you are looking at the right company before you dispute the right facts to the wrong one.

If the loan is yours, the balance is right and the payments were genuinely late, no dispute will remove it and no lawyer can lawfully make it disappear. Accurate negative information stays for seven years, and the lender's own guidance says the same thing. We would rather tell you that at the start.

Disputing a LendingClub or Happen Bank entry, step by step

One. Get all three reports from AnnualCreditReport.com, the federally authorized source. Not a monitoring app — the actual reports, because that is what the furnisher reviews.

Two. Write the error as a fact a stranger could verify. "This tradeline reports an open date of 04/2026; the loan agreement attached is dated 06/2022 and the account has never been refinanced" is a dispute. "I do not recognize this company" is a question, and it will be answered rather than investigated.

Three. Attach the paper: your original loan agreement or funding confirmation, statements showing the payment history, and — if two entries are showing — both credit report pages with the matching amount and open date marked.

Four. Dispute in writing with every credit reporting agency showing the entry, and keep a dated copy of exactly what you sent. This is the step that creates the furnisher's legal obligation. Nothing sent to the lender does.

Five. Send the same package to LendingClub, Attn: Credit Dispute, 88 Kearny Street, Suite 600, San Francisco, CA 94108 by certified mail, as the company itself recommends. It does not substitute for step four, but it puts the furnisher on direct notice and it makes an unreasonable-investigation argument considerably easier later.

Six. Calendar 30 days. If the answer is silence, or a "verified as accurate" that never engages with the loan agreement you attached, stop there and get advice. Resending the same dispute rarely helps, and repeated identical disputes can be classed as frivolous, which switches off the duties you were trying to trigger.

How The Kim Law Firm handles LendingClub and Happen Bank reporting problems

We represent consumers nationwide and act only for the consumer. The matters that become cases involve reporting that is demonstrably wrong: one loan reporting twice under two of the company's names, an open date reset by a rebrand or a charter change so that years of account age disappear, payment history dropped when the furnisher name changed, a balance still reporting after the loan was paid off, a status reported delinquent that the borrower's own statements contradict, hard inquiries the borrower never authorized, and an account opened in the borrower's name that survived a properly supported identity theft dispute.

We do not help remove accurate negative information. If the payments were missed, the entry is lawful and it will stay. We will also tell you when an unfamiliar furnisher name is simply your own loan wearing a name the company adopted after you signed — that answer resolves a large share of the calls we expect on this one, and you should get it in ten minutes rather than after a retainer.

Where the reporting is inaccurate and a properly routed dispute left the error standing, you may be entitled to actual damages: credit denied, a worse interest rate, a mortgage application derailed by a duplicated balance, the time and effort spent fighting it, and the emotional harm courts have long recognized in FCRA cases. Because the statute shifts attorney's fees to the defendant when a consumer prevails, we work on contingency — no fee unless we win.

Our FCRA lawyer guide explains how a case unfolds, and the credit reporting errors overview covers the patterns we see most. Other lenders and furnishers we handle are listed on our creditors and lenders page. When you are ready, contact us for a free review.

Frequently asked questions

Who is Happen Bank and why is it on my credit report?

Happen Bank is LendingClub under a new name. The company announced the rebrand on April 21, 2026, with the rollout running through that summer and its Nasdaq ticker changing to HAPN. Its own release says there is no change to its products and services. Happen Bank, N.A. is described on the company's website as a wholly-owned subsidiary of Happen, Inc., at 88 Kearny Street, Suite 600, San Francisco, CA 94108, NMLS ID 167439. If you have a LendingClub loan, a Happen Bank tradeline is most likely that same loan renamed.

Why does WebBank appear on my credit report for a LendingClub loan?

Because in the marketplace era, before LendingClub had its own bank charter, WebBank was the originating lender. LendingClub's fiscal 2017 annual report states that loans facilitated through its marketplace were originated by issuing bank partners and that its primary issuing bank was WebBank, a Utah-chartered industrial bank, which could sell the loan to LendingClub without recourse two business days after origination. So a pre-2021 loan may carry the WebBank name legitimately.

Can a name change give my loan a new open date?

It should not. A rebrand is not a sale or a transfer of the debt to anyone else, and it is not a refinance. The same bank holds the same loan; only the name changed. The tradeline should keep the original open date, the full payment history, the same balance and terms, and it should appear once. An open date that resets to 2026 on a loan you took years earlier erases account age you earned and is worth disputing with your loan agreement attached.

Where do I send a LendingClub or Happen Bank credit dispute?

The company publishes a dedicated address: LendingClub, Attn: Credit Dispute, 88 Kearny Street, Suite 600, San Francisco, CA 94108. It asks for a dispute form with supporting documentation and recommends certified mail. Send it, but understand that it does not create any obligation under the Fair Credit Reporting Act. Only a dispute filed with Equifax, Experian, TransUnion or Innovis triggers the furnisher's duty to investigate under 15 U.S.C. 1681s-2(b).

My LendingClub loan shows on one credit report but not the others. Is that an error?

Not necessarily. The company's own guidance says it reports account experiences to one or more of the credit bureaus, which means an account may not appear on every report. Absence at one bureau is therefore not automatically wrong. What is worth examining is a different balance, a different status or a different open date for the same loan across bureaus, and the fact that a correction accepted at one bureau will not spread to the others on its own.

Location does not limit us. The Kim Law Firm represents consumers across the country in Fair Credit Reporting Act matters, working from our offices in Philadelphia, Pennsylvania. If a LendingClub, LendingClub Bank, WebBank or Happen Bank entry on your credit report is duplicated, carries the wrong open date, or is not yours at all, and disputing it has not fixed it, we would like to hear from you.