Global HR Research (GHRR) Errors

If a Global HR Research background check is standing between you and a job, an inaccurate report is not something you have to accept. Global HR Research is a consumer reporting agency under the federal Fair Credit Reporting Act (FCRA), so you can see what it reports and force it to correct mistakes. You can learn more on our Employment Background Checks page.

What is Global HR Research?

Global HR Research (GHRR) is an employment background-screening company that began in Fort Myers, Florida. It provides criminal, employment, and drug screening to employers and reports as a consumer reporting agency under the FCRA. It is now part of DISA Global Solutions, and its own site presents the company as DISA Global Solutions, formerly GHRR.

How to contact Global HR Research

You can request your report and file a dispute directly:

• Company: Global HR Research (GHRR), now part of DISA Global Solutions
• Copy of your report: disa.com/bg-copy
• Dispute: disa.com/bg-dispute
• Phone: 877-827-4631, option 2

The company states it completes a dispute in 5 to 10 business days, depending on your state. Confirm the address on your own report before mailing anything, and keep copies of what you send.

Common Global HR Research errors we see

• A criminal record matched to you because you share a name or date of birth
• Expunged, sealed, or dismissed cases still showing as open or as convictions
• The same case reported more than once
• A charge reported as a conviction, or a misdemeanor reported as a felony
• Records reported beyond the FCRA's limits (generally seven years for certain older items)
• Incorrect personal information — wrong name, address, or Social Security number

How a Global HR Research error hurts you

One inaccurate entry can cost you a conditional job offer. The FCRA gives you the right to see the report and dispute it before you lose the job.

Global HR Research's track record with regulators

GHRR belongs to a screening industry under active FCRA scrutiny.

Global HR Research appears on the Consumer Financial Protection Bureau's public list of consumer reporting companies, and background-screening companies have repeatedly faced Fair Credit Reporting Act complaints over inaccurate reports. Source: Consumer Financial Protection Bureau. If your GHRR report is inaccurate, that supports demanding a correction.

Your rights under the Fair Credit Reporting Act

Global HR Research must follow the FCRA. It must use reasonable procedures to assure maximum possible accuracy (§1681e(b)); it must reinvestigate disputes (§1681i); public-record information reported for employment must be current and complete (§1681k); and before an employer rejects you, it must give you the report and a summary of rights (§1681b(b)(3) pre-adverse-action).

How to dispute a Global HR Research background check

1. Ask the employer for the copy of the report and summary of rights they must provide.
2. Identify every inaccuracy and gather proof — court dispositions, expungement orders, ID.
3. Dispute in writing to Global HR Research, enclosing copies and keeping a dated record.
4. Ask the employer to hold the decision while the dispute is investigated.
5. If it is not corrected, or the report already cost you the job, contact an FCRA attorney.

This information is general and is not legal advice for your specific situation.

Did an inaccurate Global HR Research background check cost you a job?

Employment background reports are consumer reports under the FCRA, and Global HR Research has to follow strict accuracy rules. When a report is wrong and it costs you a job, you may be entitled to money damages — and our review is free.

How The Kim Law Firm helps

We are consumer-protection lawyers who handle FCRA cases nationwide. We help people whose Global HR Research report is inaccurate — wrong person, expunged records, outdated or duplicated cases. We do not help people trying to hide accurate records. If your report is wrong, we pursue the correction and any damages, and you do not pay unless we win.

Admitted in Pennsylvania and New Jersey; available to appear pro hac vice in other federal courts.

Turnaround time, and the shortcuts speed produces

Screening companies compete on how fast they return a report. Global HR Research, based in Fort Myers, Florida, provides criminal, employment and drug screening in that market. Speed is bought somewhere, and it is usually bought by relying on databases rather than courthouse records, by matching on fewer identifiers, and by returning a result before a slow source responds. Each of those choices is defensible on its own and each of them produces a predictable category of error: the record that belongs to someone else, the case that was dismissed after the database snapshot, the verification recorded as unavailable because nobody called back in time.

• ScoutLogic — a screener built on a managed, recruiter-style service model.
• Pre-employ — a long-running screener now trading as JDP.
• Employment Background Investigations — a Maryland company running record searches and verifications.
• ClearStar — combining criminal, medical and drug screening in a single report.
• Checkr — a platform screener built around very high report volume.

The Fair Credit Reporting Act does not accept speed as an excuse. An agency reporting public record information for employment must either maintain strict procedures to keep that information complete and up to date, or notify you when it reports adverse public record information about you. If a dismissed, sealed or expunged case appeared in your report, ask which of those two the agency chose, and when it last checked the record against the court.

Screened by a different company? We also handle HireRight background check errors, Sterling background check errors, Checkr background check errors, and First Advantage background check errors — and you can start with our overview of the major background check companies.

Frequently asked questions

How do I dispute a Global HR Research background check?

Get the report from the employer or GHRR, identify the errors, and dispute them in writing with documents. If it is not fixed, an FCRA attorney can help.

My paperwork says DISA, not Global HR Research. Are they the same company?

They are now one company. GHRR presents itself on its own site as DISA Global Solutions, formerly GHRR, and its applicant support page sends both report requests and disputes to DISA forms. An adverse action letter can name one while the report carries the other. Send your dispute to the entity that produced the report, and keep a copy of anything naming DISA Global Solutions.

How long does a Global HR Research background check take?

The company states that most U.S. employment background checks are finished within a week, and that most drug screening results come back in two to three days. On your side it commits to a clock as well: a dispute is completed in 5 to 10 business days, depending on your state.

My Global HR Research check has been sitting for weeks. Does that matter?

It can. The FCRA sets no deadline for finishing a pre-hire report, so the wait by itself is not a violation. What matters is what the employer did while you waited: if it already decided against you based on the report, it was supposed to send you a copy and a summary of your rights first, and give you a real chance to respond.

How do I get a copy of my Global HR Research report?

The company states you are entitled to a free copy of the completed report, and points you to the request form at disa.com/bg-copy. Disputes go through disa.com/bg-dispute, and the client care line is 877-827-4631, option 2. Get the report before you dispute, because the exact wording of the entry usually shows what went wrong.

Can I sue Global HR Research for a background check error?

Possibly. If GHRR reported inaccurate information or ignored the FCRA's adverse-action rules and you were harmed, you may have a claim.

What if the report already cost me the job?

That concrete harm is what the FCRA addresses. Keep the paperwork and contact us.

Is the case review really free?

Yes. There is no charge, and you pay nothing unless we win.

Where we practice, and what to do if you are somewhere else

The Kim Law Firm is licensed in Pennsylvania and New Jersey, and that is where we handle matters directly.

The Fair Credit Reporting Act is a federal statute. It applies the same way in every state, it is enforced in federal court, and the deadlines and remedies do not change when you cross a state line. So the answer to "does this apply to me in Ohio" is yes — but the answer to "can you represent me in Ohio" depends on the case and on where it would be filed.

If you are outside Pennsylvania and New Jersey, contact us anyway. Some matters can be handled from here. Some are better sent to a consumer lawyer admitted where you are, and we will tell you that plainly rather than let a deadline run while you wait. Either way you will get an answer, and the review costs nothing.

The one thing that does not wait is the clock. A claim under the Act generally must be brought within two years of the date you discover the violation, and in no event more than five years after the violation occurred. Finding out late does not extend the outside limit.