Orange Tree Background Check Errors

If a Orange Tree background check is standing between you and a job, an inaccurate report is not something you have to accept. Orange Tree is a consumer reporting agency under the federal Fair Credit Reporting Act (FCRA), so you can see what it reports and force it to correct mistakes. You can learn more on our Employment Background Checks page.

What is Orange Tree?

Orange Tree Employment Screening is a Minneapolis-area (Maple Grove, Minnesota) background-screening company that is now part of Accurate Background, which acquired it. It provides criminal, employment, and education screening to employers and reports as a consumer reporting agency under the FCRA.

How to contact Orange Tree

You can request your report and file a dispute directly:

• Company: Orange Tree Employment Screening (part of Accurate Background), Maple Grove, MN
• Website: orangetreescreening.com (consumer / applicant portal)
• Request: ask for a copy of your report and dispute errors

Confirm the current dispute address on your report before mailing anything, and keep copies of what you send.

Common Orange Tree errors we see

• A criminal record matched to you because you share a name or date of birth
• Expunged, sealed, or dismissed cases still showing as open or as convictions
• The same case reported more than once
• A charge reported as a conviction, or a misdemeanor reported as a felony
• Records reported beyond the FCRA's limits (generally seven years for certain older items)
• Incorrect personal information — wrong name, address, or Social Security number

How a Orange Tree error hurts you

A background report often arrives after a job offer, so a single inaccurate line can make the employer pull the offer. The FCRA gives you a chance to fix it before you lose the opportunity.

Orange Tree's track record with regulators

Orange Tree and its parent operate in a screening industry that regulators watch closely.

Orange Tree appears on the Consumer Financial Protection Bureau's public list of consumer reporting companies, and background-screening companies — including its parent, Accurate Background — have faced Fair Credit Reporting Act litigation over report accuracy and disclosure practices. Source: Consumer Financial Protection Bureau. If your report is inaccurate, that supports demanding proof and a correction.

Your rights under the Fair Credit Reporting Act

Orange Tree must follow the FCRA. It must use reasonable procedures to assure maximum possible accuracy (§1681e(b)); it must reinvestigate disputes (§1681i); public-record information reported for employment must be current and complete (§1681k); and before an employer rejects you, it must give you the report and a summary of rights (§1681b(b)(3) pre-adverse-action).

How to dispute a Orange Tree background check

1. Ask the employer for the copy of the report and summary of rights they must provide.
2. Identify every inaccuracy and gather proof — court dispositions, expungement orders, ID.
3. Dispute in writing to Orange Tree, enclosing copies and keeping a dated record.
4. Ask the employer to hold the decision while the dispute is investigated.
5. If it is not corrected, or the report already cost you the job, contact an FCRA attorney.

This information is general and is not legal advice for your specific situation.

Did an inaccurate Orange Tree background check cost you a job?

Employment background reports are consumer reports under the FCRA, and Orange Tree has to follow strict accuracy rules. When a report is wrong and it costs you a job, you may be entitled to money damages — and our review is free.

How The Kim Law Firm helps

We are consumer-protection lawyers who handle FCRA cases nationwide. We help people whose Orange Tree report is inaccurate — wrong person, expunged records, outdated or duplicated cases. We do not help people trying to hide accurate records. If your report is wrong, we pursue the correction and any damages, and you do not pay unless we win.

Admitted in Pennsylvania and New Jersey; available to appear pro hac vice in other federal courts.

Thirty days to reinvestigate, and what restarts the clock

A screening company that receives a dispute has thirty days to reinvestigate, extendable to forty-five if you supply additional information during the period. Those are not soft targets. A response that arrives late, or a file that sits while the company waits on a court researcher, does not suspend the deadline — and an agency that cannot verify disputed information within it must delete the item rather than leave it standing.

• Info Cubic — the Illinois screener acquired by this business, whose international searches often take the longest to verify.
• Accurate Background — the national company this operation is now part of.
• HireRight — a large screener handling disputes at national volume.
• Checkr — a platform screener whose dispute process runs largely through its own portal.
• Sterling — another national vendor subject to the same statutory clock.

Date your dispute, send it in a way that produces proof of delivery, and calendar day thirty. If nothing has arrived, write again and say so plainly, because the failure to complete a reinvestigation on time is itself actionable and is much easier to establish than an argument about what the underlying record says. Send any supporting documents at the outset rather than in stages, so there is no question about which day the clock started.

Screened by a different company? We also handle HireRight background check errors, Sterling background check errors, Checkr background check errors, and First Advantage background check errors — and you can start with our overview of the major background check companies.

Frequently asked questions

How do I dispute an Orange Tree background check?

Get the report from the employer or Orange Tree, identify the errors, and dispute them in writing with documents. If it is not fixed, an FCRA attorney can help.

Orange Tree is part of Accurate Background now — who do I dispute with?

You can dispute through Orange Tree; its screening operates under Accurate Background. Either way, put the dispute in writing and keep records.

How long does an Orange Tree background check take?

Orange Tree does not publish a turnaround time, and its dispute instructions do not commit to one either. What the paperwork does tell you is that a dispute is not a phone call: it asks for two signed forms, a Notice of Consumer Dispute and an Authorization for Reinvestigation, plus a copy of your government-issued photo ID.

My Orange Tree check has been sitting for weeks. Does that matter?

It can. The FCRA sets no deadline for finishing a pre-hire report, so the wait by itself is not a violation. What matters is what the employer did while you waited: if it already decided against you based on the report, it was supposed to send you a copy and a summary of your rights first, and give you a real chance to respond.

How do I get a copy of my Orange Tree report?

Call 1-877-458-7137, or write to Orange Tree Employment Screening, Attn: Applicant Services Team, 7275 Ohms Lane, Minneapolis, MN 55439. Dispute forms can be faxed to 1-855-358-3946, and results are mailed to the address you put on the form. One sign of how far the merger has gone: Orange Tree's own dispute form is now served from Accurate Background's website.

Can I sue over a background-check error?

Possibly. If the report was inaccurate or the FCRA's adverse-action rules were ignored and you were harmed, you may have a claim.

Is the case review really free?

Yes. There is no charge, and you pay nothing unless we win.

Where we practice, and what to do if you are somewhere else

The Kim Law Firm is licensed in Pennsylvania and New Jersey, and that is where we handle matters directly.

The Fair Credit Reporting Act is a federal statute. It applies the same way in every state, it is enforced in federal court, and the deadlines and remedies do not change when you cross a state line. So the answer to "does this apply to me in Ohio" is yes — but the answer to "can you represent me in Ohio" depends on the case and on where it would be filed.

If you are outside Pennsylvania and New Jersey, contact us anyway. Some matters can be handled from here. Some are better sent to a consumer lawyer admitted where you are, and we will tell you that plainly rather than let a deadline run while you wait. Either way you will get an answer, and the review costs nothing.

The one thing that does not wait is the clock. A claim under the Act generally must be brought within two years of the date you discover the violation, and in no event more than five years after the violation occurred. Finding out late does not extend the outside limit.