Exeter Finance Credit Report Errors

The Kim Law Firm represents consumers whose auto loans are being reported inaccurately by Exeter Finance. If Exeter Finance is reporting a balance you already paid, a repossession that did not happen the way it claims, an account that was discharged in bankruptcy, or a loan that is not even yours, the Fair Credit Reporting Act gives you the right to force a correction and to recover money for the harm a false auto-loan tradeline causes. This page explains who Exeter Finance is, how to reach it, and what to do if the account on your credit report is wrong.

Who is Exeter Finance?

Exeter Finance is a subprime auto finance company headquartered in Irving, Texas. Like other indirect lenders, it purchases and services auto-loan contracts originated at franchised and independent dealerships for borrowers with lower credit scores, and it reports those accounts to the credit bureaus.

Is Exeter Finance reporting your auto loan incorrectly?

Because Exeter Finance reports your account to the credit bureaus every month, an error on its tradeline can drag your score down for years. The most common inaccuracies we see on auto-loan accounts include:

• A balance you already paid. The loan was paid off, settled, or covered by a total-loss insurance payoff, but Exeter Finance still reports a balance or past-due amount.
• A wrong or duplicated repossession. A repossession reported incorrectly, an overstated deficiency balance, or the same repossession reported more than once.
• A debt discharged in bankruptcy. The account was discharged, yet it still reports a balance or keeps showing as past due.
• Re-aging. The date of first delinquency is moved forward so a negative account stays on your report longer than the seven years the law allows.
• It is not your account. Identity theft or a mixed credit file can put a Exeter Finance auto loan you never opened on your report.

Each of these is a potential violation of the Fair Credit Reporting Act (FCRA), which can entitle you to have the item corrected or deleted and to recover damages, often at no cost to you.

How to contact Exeter Finance

Exeter Finance is headquartered in Irving, Texas, and its customer-service line is 1-800-321-9637 (website: exeterfinance.com). Confirm the exact dispute or payment address on your latest statement before mailing, and keep proof of anything you send.

Exeter Finance and consumer-protection law

Exeter has repeatedly drawn state regulators. In 2021 a multistate effort — including a $5.5 million settlement announced by the Massachusetts Attorney General — resolved investigations into Exeter's subprime auto-lending practices, including making loans it had reason to believe borrowers could not repay. Source: Massachusetts Attorney General. If an Exeter account on your report is wrong, that regulatory history is one more reason to demand proof rather than accept the tradeline.

Who we can help and who we can not

We represent consumers whose Exeter Finance auto loan is being reported incorrectly — a balance that was already paid, a repossession or bankruptcy reported wrong, or an account that is not yours because of identity theft or a mixed file. That is the kind of Fair Credit Reporting Act problem we handle. We are not the right firm if you simply want out of a car loan you genuinely owe, want to lower a legitimate payment, or want to stop a lawful repossession of a vehicle you financed and stopped paying for. Our focus is fixing inaccurate reporting and recovering damages for the harm it causes.

How The Kim Law Firm helps

If you disputed a Exeter Finance account and it was not fixed, or the damage is already done, we can help. Under the FCRA, Exeter Finance and the credit bureaus must conduct a genuine investigation of your dispute; when they rubber-stamp an error instead, they can be held accountable for actual damages, statutory damages, and your attorney's fees. The FCRA lets us recover our fees from the company that broke the law, so your case review is free and we work on a no-fee-unless-we-win basis. Start your free case review or call 855-996-6342 today.

Dealing with a different company? See our full furnisher & debt collector resource page, or our pages on Bridgecrest and DriveTime.

Frequently asked questions about Exeter Finance

Can I get Exeter Finance removed from my credit report? If the tradeline is inaccurate — wrong balance, a repossession or bankruptcy reported incorrectly, re-aged dates, or not your account — you can dispute it with all three credit bureaus and directly with Exeter Finance under the FCRA. Anything that cannot be verified must be corrected or deleted.

Exeter Finance is reporting a balance after my car was repossessed or totaled. Is that allowed? Only if the amount is accurate. Overstated deficiency balances, amounts already paid by insurance, and balances discharged in bankruptcy are common errors you can challenge.

The account is not mine. If a Exeter Finance loan appears on your report because of identity theft or a mixed file, do not pay it — dispute it, and if it is not corrected our attorneys can pursue the bureaus and Exeter Finance under the FCRA.

What does it cost to have my case reviewed? Nothing. The FCRA shifts attorney's fees to the company that broke the law, so we offer a free case review and work on a no-fee-unless-we-win basis.