No Fee Unless We Win
A Sterling Error Cost You a Job Offer.
We Can Fight Back — At No Out of Pocket Cost to You.
Under the Fair Credit Reporting Act (FCRA), background check companies like Sterling are legally required to report accurate information. When they get it wrong — and you lose a job offer, a promotion, or your career — they can be held accountable. Our attorneys dispute Sterling errors and pursue compensation on your behalf.
- We can assist with the dispute process involving inaccurate criminal records, mixed files, expunged charges, and misclassified offenses on Sterling reports
- If Sterling fails to properly investigate your dispute, we can file a federal lawsuit on your behalf
- Our legal fees are paid by Sterling and the companies responsible — not directly by you
Get Your Free Case Review
Takes 60 seconds. A case manager will call you within 1 business day.
DOES THIS SOUND FAMILIAR?
A Single Error on Your Sterling Report Can Derail Your Career
Sterling runs background checks for thousands of major employers — including Fortune 500 companies across healthcare, finance, transportation, and retail. When their system makes a mistake, your career pays the price.
A job offer was rescinded or you were passed over for employment because of inaccurate information on your Sterling report
A criminal charge that was dismissed, expunged, or never yours is still showing up as a conviction on your background check
Someone else's criminal or civil record is appearing on your report due to a name match, birthdate error, or mixed file
Sterling listed a misdemeanor as a felony, or reported a pending charge as a conviction — and you were denied based on that error
Outdated records that should no longer be legally reportable are still appearing and affecting your employment opportunities
You disputed the error directly with Sterling — and they came back with "verified" without actually correcting anything
The Process
Three Steps to Challenging Your Sterling Report
We handle everything. You focus on getting back to work.
We Review Your Sterling Report
Share your Sterling background check report with us (or we’ll help you request it). Our team reviews every entry for inaccurate records, misclassified offenses, mixed files, expunged charges, and other FCRA violations that may have cost you a job offer or career opportunity.
We Can Assist With a Formal Dispute
If your case calls for it, our attorneys can help prepare and submit a formal dispute to Sterling on your behalf. Under the FCRA, Sterling has 30 days to conduct a genuine investigation. We build a thorough, documented case — not a generic form letter — and preserve the full record in case further legal action becomes necessary.
If the Errors Aren't Fixed, You May Be Owed Compensation
If Sterling fails to properly investigate or refuses to fix a legitimate error, you may have grounds for a federal lawsuit. We can pursue monetary damages for your lost wages, lost job opportunities, and other harm caused by their violation. You owe us nothing directly either way.
What Checkr Is Required to Do — and Often Doesn't
Sterling's FCRA Obligations
The Fair Credit Reporting Act places strict requirements on background check companies. When Sterling violates these rules, you have the right to sue.
Accuracy Requirements
Sterling must follow "reasonable procedures to assure maximum possible accuracy." Automated systems that produce mixed files, outdated records, or misclassified offenses violate this standard.
Dispute Investigation
When you dispute an error, Sterling has 30 days to conduct a genuine investigation — not simply reconfirm the original data. Rubber-stamping inaccurate records as "verified" is an FCRA violation.
Adverse Action Notices
Before any employer takes adverse action based on a Sterling report, they must provide you with a pre-adverse action notice and a copy of your report. Skipping this step is a separate FCRA violation.
Reportable Information Limits
Sterling cannot report arrests without convictions, expunged records, or certain older records. Including non-reportable information on your background check is itself a federal violation.
Know Your Rights
The Law Is on Your Side — Most People Just Don't Know It
The Fair Credit Reporting Act (FCRA) is a federal law governing how background check companies like Sterling must collect, report, and investigate consumer information. When Sterling violates the FCRA — by reporting inaccurate records, failing to properly investigate a dispute, or including non-reportable information — they can be held legally liable.
That means you may be entitled to:
- 💵
Actual DamagesMoney lost from denied credit, higher interest rates, or other financial harm - 📋
Statutory DamagesUp to $1,000 per violation — even without proving a specific financial loss - ⚖️
Punitive DamagesAdditional amounts a court may award if the violation was willful - 🏛️
Attorney’s FeesPaid by the credit bureaus and the companies that furnished the inaccurate information — not directly by you
"One mistake in Sterling's system should never cost you your job or your career. The law exists precisely to protect you when it does."
Our team has handled hundreds of FCRA disputes and lawsuits nationwide. We know exactly how to build a winning case against background check companies — and when to take it to federal court.
Why Our Clients Choose Us
More Than Legal Help — A Team That Actually Gets Results
You Pay Nothing Out of Pocket. Period.
Our fees come from the credit bureaus and data furnishers we go up against — not from your pocket. No retainer, no hourly rate, no bill at the end. If we don’t win, you don’t pay.
FCRA Focused
Generic law firms often miss violations that a specialist would catch. Our team has handled hundreds of credit reporting cases and knows exactly how to build a dispute — and a lawsuit.
We Can Help Wherever You Are
Whether you’re in New York, California, Texas, or anywhere in between — you can work with us remotely. Most of our process happens over phone and email. No office visit required.
What Our Clients Are Saying
Real People. Real Results.
"I went to Mr. Kim for help about two years ago and he immediately agreed to assist me with my credit report and creditors. He went to work and his legal assistant is amazing and very responsive. They showed that they cared, and in the end I was rewarded for all my issues — my credit score is now 741 thanks to Mr. Kim and his paralegal Anna. I will be forever grateful and will 100% recommend them to anyone with any credit or creditor problems."
"I was frustrated by the mistreatment of a creditor that damaged my credit. I filed a dispute with the credit agencies hoping it would resolve my issue — their process is a joke; it's as if they just work for the creditors. That's when I decided to hire The Kim Law Firm. Mr. Kim did an excellent job fighting for my rights, clearing up my credit, and getting compensation for my aggravation. If you need help, this is the firm you want representing you."
"I am extremely satisfied with my experience with The Kim Law Firm. Mr. Kim was very sympathetic to my concerns and understood my frustrations. He was confident he could help me from the very beginning, and in the end he did just that and more. My experience could not have been better. I sincerely thank you all for advocating on my behalf and seeing me when other entities did not."
Common Questions
Frequently Asked Questions
Get Started Today — No Out of Pocket Cost to You
Don't Let a Sterling Error Define Your Career
Your case review is at no out of pocket cost to you. Your attorney’s fees are paid by Sterling. There’s no reason to wait.
Get Your Free Case Review
Takes 60 seconds. A case manager will call you within 1 business day.
📞 Prefer to talk? Call us: (215) 543-3203
Available Monday–Friday · Response within 1 business day