If a rental application came back denied and the adverse action notice named AmRent, your housing decision was made on a consumer report — and the Fair Credit Reporting Act gives you the right to see it, dispute it free of charge, and be compensated when an error cost you the apartment.
What AmRent is
The CFPB’s consumer reporting company list places AmRent in its tenant screening category: it provides tenant screening services, including employment and income verification, to property management companies and landlords. Its screening bundles the usual sources — credit data, eviction records, criminal records, identity verification — into a report or recommendation the property manager acts on. Most applicants meet the name for the first time on a denial letter.
Where these reports go wrong
Tenant screening fails in known ways. An eviction case that was dismissed or settled reported as if you lost. A sealed filing resurfacing, or one case counted twice under different captions. A criminal record or collection account belonging to someone with a similar name — the same matching failure that produces a mixed credit file. And verification errors — a job or income source that could not be matched — read as red flags when they are just stale data.
Your rights when an AmRent report costs you housing
If a landlord denies your application, requires a larger deposit, or demands a co-signer because of a screening report, you are entitled to know which company supplied it and to receive a free copy — per the CFPB’s listing, AmRent provides one free report every twelve months, by phone at 888-898-6196 or by mail at AmRent Consumer Assistance, P.O. Box 530091, Atlanta, GA 30353, delivered within fifteen days. Dispute anything inaccurate or incomplete in writing, attach the court records or documents that prove your point, and keep copies of everything; the FCRA requires a reasonable investigation, free of charge, with correction of whatever cannot be verified.
When it becomes a legal claim
Screening companies must follow reasonable procedures to assure maximum possible accuracy, and a dismissed eviction reported as a loss — or a stranger’s record on your file — is the exact failure the FCRA makes compensable: actual damages for the housing you lost, statutory and punitive damages where the violation is willful, and attorney’s fees, which is why we handle these cases on contingency. AmRent sits alongside CIC, AppFolio, and the other companies in our tenant screening directory — and our tenant screening report errors practice covers all of them.
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Published by The Kim Law Firm, LLC — about attorney Richard Kim. Last updated August 2026.