If your background check ran through AssureHire — the screening service owned by legal technology company Mitratech — the report it produced is a consumer report under the Fair Credit Reporting Act. When it is wrong, federal law gives you the right to see it, dispute it free of charge, and be compensated for what the error cost you.
What AssureHire is
Mitratech describes AssureHire as its employment background check service, built into hiring and HR platforms so the screening runs inside the application flow — which is why many applicants never notice a separate consumer reporting agency was involved until a result comes back. Mitratech’s own support pages tell candidates how to request a free copy of a completed background check, and the FCRA guarantees the rest: disclosure before the check, your authorization, and notice with a copy of the report before any adverse action.
Where these reports go wrong
Automated screening inherits every weakness of the data underneath it. A criminal case that was dismissed, expunged, or sealed can be reported as if it ended in conviction — the exact problem our guide to dismissed charges on a background check covers. A record belonging to someone with a similar name can land on your file — the same matching failure that produces a mixed credit file. Employment and education verifications can come back wrong when a data source is stale. And a fast automated verdict built on wrong inputs is still wrong — it just arrives before you can respond.
Your rights when an AssureHire report costs you a job
Before an employer takes adverse action based on a background check, you are entitled to a copy of the report and a summary of your FCRA rights — and a real chance to respond. Request your free copy, read every entry exactly as it appears, and dispute anything inaccurate or incomplete in writing with the court records or documents that prove your point. The FCRA requires a reasonable investigation, free of charge, with correction of whatever cannot be verified — and if the offer was already pulled, our guide to a job offer rescinded after a background check covers what to do the same week.
When it becomes a legal claim
Screening companies must follow reasonable procedures to assure maximum possible accuracy, and a dismissed case reported as a conviction — or a stranger’s record on your file — is the exact failure the FCRA makes compensable: actual damages for the job you lost, statutory and punitive damages where the violation is willful, and attorney’s fees, which is why we handle these cases on contingency. Our background check lawyer practice covers AssureHire alongside every company in our background check directory — and if a dispute did not fix it, our guide to suing a background check company explains what comes next.
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Richard Kim is rated 10.0 out of 10 on Avvo, with 35 client reviews averaging 5.0 out of 5 stars (as of August 2026) — read the reviews on Avvo. Admitted in Pennsylvania and New Jersey; available to appear pro hac vice in other federal courts. You pay nothing unless we win.
Published by The Kim Law Firm, LLC — about attorney Richard Kim. Last updated August 2026.