If an employer ran your background check through Crimcheck and the result cost you the job, the first thing to know is that the company still answers to federal law — under both its old name and its new one. Crimcheck, a background check provider founded in 1991, was acquired by DISA Global Solutions in an acquisition completed in December 2022, and its reports are consumer reports under the Fair Credit Reporting Act. When one is wrong, you have the right to see it, dispute it, and hold the company accountable for what the error cost you.
What Crimcheck is
Crimcheck’s own site describes FCRA-certified employment background checks, accredited by the Professional Background Screening Association, serving thousands of employers. Since the DISA acquisition, its screening operates under DISA Global Solutions — the CFPB’s consumer reporting company list places DISA in its employment screening category and describes background screening that can include criminal records, employment and education verification, credit history, driving history, and drug testing results. If your offer letter, portal, or adverse action notice names either Crimcheck or DISA, the same file — and the same rights — are behind it.
Where these reports go wrong
Employment background checks fail in predictable ways. A criminal case that was dismissed, expunged, or sealed can be reported as if it ended in conviction — the exact problem our guide to dismissed charges on a background check covers. A record belonging to someone with a similar name or birth date can land on your file — the same matching failure that produces a mixed credit file. The same case can appear twice under different captions. And stale records that should have aged off under the FCRA’s reporting limits keep resurfacing. Each error reaches the employer as fact, at the exact moment you cannot afford it.
Your rights when a background check costs you a job
Before an employer takes action against you based on a background check, you are entitled to a copy of the report and a summary of your rights — and a real chance to respond. Per the CFPB’s listing, DISA will provide a free copy of your file if you request it and a file exists — by phone at 281-673-2400 or by mail at DISA Global Solutions, Inc., 10900 Corporate Center Dr., Suite 250, Houston, TX 77041 — and Crimcheck’s own candidate resources include a report request and a consumer dispute form. If anything is inaccurate or incomplete, dispute it in writing with the court records or documents that prove your point; the FCRA requires a reasonable investigation, free of charge, with correction of whatever cannot be verified.
When it becomes a legal claim
Background check companies must follow reasonable procedures to assure maximum possible accuracy, and reporting a dismissed case as a conviction — or a stranger’s record as yours — is the exact failure the FCRA makes compensable: actual damages for the job you lost and the income you missed, statutory and punitive damages where the violation is willful, and attorney’s fees, which is why we handle these cases on contingency. Our background check lawyer practice covers Crimcheck and DISA alongside every other screening company in our background check directory — and if a dispute did not fix it, our guide to suing a background check company explains what comes next.
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Richard Kim is rated 10.0 out of 10 on Avvo, with 35 client reviews averaging 5.0 out of 5 stars (as of August 2026) — read the reviews on Avvo. Admitted in Pennsylvania and New Jersey; available to appear pro hac vice in other federal courts. You pay nothing unless we win.
Published by The Kim Law Firm, LLC — about attorney Richard Kim. Last updated August 2026.