Eastern Account System shows up on caller ID and credit reports for bills people often do not even remember — an old cable account, a utility final bill, a medical charge. It is a third-party collector, so the debt it is pursuing started with another company, and if you have never heard of it, that is normal.
What Eastern Account System is
Eastern Account System of Connecticut, Inc. is a collection agency at 111 Park Ridge Road, Brookfield, Connecticut, in business since 1992 according to its Better Business Bureau record, which describes collection services on delinquent accounts for hospitals, medical practices, utilities, and cable companies. When it reports a collection under its own name, “EASTERN ACCOUNT SYSTEM” is what appears on the credit file.
The errors to look for
Utility, cable, and medical bills pass through billing systems and handoffs before reaching a collector, and every handoff is a chance for error. Look for: a debt that is not yours at all; a final bill from an address you had already left; equipment charges for hardware you returned; a bill your insurance actually paid; a balance you already paid or settled still reporting as open; a debt too old to appear; and the same bill reported twice. If the account is one you never had, start with our collection that is not yours page; if you paid it and it still shows, our paid off but still reporting page covers that exact problem.
How to dispute an Eastern Account System entry
With the credit bureaus. Dispute in writing with each bureau showing the entry, and enclose your proof. The bureau generally has thirty days to investigate, and the company that reported the debt must investigate what is forwarded to it. Keep copies and proof of mailing.
With the company. Eastern’s Better Business Bureau record lists its contact as 111 Park Ridge Rd, Brookfield, CT 06804, telephone 800-750-6343, and its own website maintains contact and payment channels. You can also demand validation of the debt itself; our free debt verification letter template covers how.
When the dispute fails
If a collection entry comes back “verified” and it is still wrong — not yours, the wrong amount, too old to report — the Fair Credit Reporting Act gives you a claim against the furnisher, the bureaus, or both. Damages can include your concrete losses, the harm to your credit, and statutory and punitive damages for willful violations. The fee provision is written into the Act: in a successful action the costs and reasonable attorney’s fees are recoverable from the defendant, as determined by the court. That is why this work is handled on a contingency basis rather than billed by the hour.
You pay nothing unless we win.
Where your situation fits
Our guide to removing collections from a credit report covers the steps in order, our directory of debt collectors and furnishers lists the companies that report, and if a dispute has already failed, our FCRA lawsuit page sets out what comes next.
Have your report reviewed
The Kim Law Firm represents consumers in Fair Credit Reporting Act cases against debt collectors and the credit bureaus. Send us the report page showing the entry and we will tell you whether we see a claim. Our FCRA attorney page covers how these cases work.
Contact us to have your credit report reviewed.
Admitted in Pennsylvania and New Jersey; available to appear pro hac vice in other federal courts.
This page is about credit reporting accuracy. The Kim Law Firm is not affiliated with Eastern Account System of Connecticut, Inc., and this page is not a complaint about that company. It describes how collection entries can appear on credit reports and the rights consumers have when an entry is wrong.