Spring Oaks Capital reaches people by text and phone about debts they took on years ago with someone else entirely — because it is a debt buyer. It purchases past-due accounts outright and then collects them under its own name, which is why “SPRING OAKS CAPITAL” can appear on a credit report for a company you never did business with.
What Spring Oaks Capital is
Spring Oaks Capital, LLC is a debt buyer at 1400 Crossways Boulevard, Chesapeake, Virginia, in business since 2019 according to its Better Business Bureau record. Its own communications identify it plainly as a debt collector. When a purchased debt is reported, the Spring Oaks name is what appears on the file — not the lender you actually borrowed from.
The errors to look for
Purchased debt is where credit reporting goes wrong most often, because the account has changed hands — sometimes more than once — and the records do not always follow. Look for: a debt that is not yours at all; a balance larger than what you owed; a debt you already paid or settled still reporting as open; a debt so old it should no longer appear on the report; and the same debt reported twice, once by the original lender and once by the buyer, in a way that misstates what you owe. If the account is one you never had, start with our collection that is not yours page; if you paid it and it still shows, our paid off but still reporting page covers that exact problem.
How to dispute a Spring Oaks Capital entry
With the credit bureaus. Dispute in writing with each bureau showing the entry. The bureau generally has thirty days to investigate, and the company that reported the debt must investigate what is forwarded to it. Keep copies and proof of mailing.
With the company. Spring Oaks publishes its consumer contacts on its own website — PO Box 1216, Chesapeake, VA 23327, telephone 877-316-0090, with an online portal. You can also demand validation of the debt itself; our free debt verification letter template covers how.
When the dispute fails
If the entry comes back “verified” and it is still wrong — not yours, the wrong amount, too old to report — the Fair Credit Reporting Act gives you a claim against the furnisher, the bureaus, or both. Damages can include your concrete losses, the harm to your credit, and statutory and punitive damages for willful violations. The fee provision is written into the Act: in a successful action the costs and reasonable attorney’s fees are recoverable from the defendant, as determined by the court. That is why this work is handled on a contingency basis rather than billed by the hour.
You pay nothing unless we win.
Where your situation fits
Our guide to removing collections from a credit report covers the steps in order, our directory of debt collectors and furnishers lists the companies that report, and if a dispute has already failed, our FCRA lawsuit page sets out what comes next.
Have your report reviewed
The Kim Law Firm represents consumers in Fair Credit Reporting Act cases against debt buyers, debt collectors, and the credit bureaus. Send us the report page showing the entry and we will tell you whether we see a claim. Our FCRA attorney page covers how these cases work.
Contact us to have your credit report reviewed.
Admitted in Pennsylvania and New Jersey; available to appear pro hac vice in other federal courts.
This page is about credit reporting accuracy. The Kim Law Firm is not affiliated with Spring Oaks Capital, LLC, and this page is not a complaint about that company. It describes how collection entries can appear on credit reports and the rights consumers have when an entry is wrong.