If a delivery app, a staffing platform, a youth-sports league, or an employer turned you away after a Yardstik background check, the report behind that decision is a consumer report under the Fair Credit Reporting Act. Yardstik was built for the gig economy, where screening runs at volume and decisions are often automated, and that is exactly where a wrong match does the most damage. The law does not change with the technology: you have the right to see the report, to dispute it free of charge, and to be compensated when an error costs you work.
What Yardstik is
Yardstik, Inc. is a Minneapolis company founded in 2020, venture-backed and independent, according to its own site and local business press. Its help center states that “as a CRA (Consumer Reporting Agency), Yardstik is bound by the FCRA requirements for dispute filings,” and the company announced Background Screening Credentialing Council accreditation in 2022, which the Professional Background Screening Association lists among its accredited firms. It sells criminal-record searches, driving records, drug and DOT testing, employment, education, and license verification, healthcare screens, social-media checks, identity and fraud detection, and continuous monitoring, and it names gig and marketplace platforms such as TaskRabbit, Gopuff, and Bellhop, plus staffing, logistics, childcare, and youth-sports organizations, among its customers. Applicants meet it through the Yardstik Profile portal. When it assembles those records and sells them to a platform or employer, it is a consumer reporting agency with every duty the FCRA imposes.
Where these reports go wrong
High-volume, automated screening fails in predictable ways. A name-and-date-of-birth match can attach a stranger’s conviction to your file — the same failure that produces a mixed credit file; a charge that was dismissed can be reported as pending or as a conviction; an expunged or sealed record can surface from a database the court never updated; and a non-conviction older than seven years can appear even though the FCRA bars it. Continuous monitoring adds a new risk: an alert generated months after hiring, based on a record that is not yours, can end a job you already had.
How to get your report and dispute it
Yardstik handles disputes and report copies online. According to its help center, you log in at profile.yardstik.com, open the screening, and use “Report an Error” to file a dispute, or “Download Report” to get a PDF of your own file; the company says most disputes are resolved within 30 days, and some take up to 45. It publishes a general support line, 1-888-278-5042 (weekdays, 7:00 a.m. to 5:00 p.m. Central), and a support form, but no dispute email or mailing address, so the portal is the channel. Save a dated copy of what you submit and every reply — screenshots count — because that record is what later shows the company had notice and kept reporting anyway. The platform or employer that ordered the report must also give you a copy, with a summary of your rights, before it acts on it. Our guide to disputing a background check covers what the dispute should say.
When it becomes a legal claim
Consumer reporting agencies must follow reasonable procedures to assure maximum possible accuracy, reinvestigate what you dispute, and delete what they cannot verify. A stranger’s record on your report, a dismissed charge reported as a loss, or a dispute that changes nothing is the exact failure the FCRA makes compensable: actual damages for the work you lost, statutory and punitive damages where the violation is willful, and attorney’s fees, which is why we handle these cases on contingency. A platform that deactivated you without the pre-adverse action copy the FCRA requires has a separate exposure of its own. Yardstik sits alongside Checkr, Vetty, and the other gig-economy screeners in our background check company directory — and our background check error lawyer practice covers the rest, including when you can sue a background check company.
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Published by The Kim Law Firm, LLC — about attorney Richard Kim. Last updated August 2026.