If a rental application came back denied — or an employer or fleet operator turned you down — after screening by StarPoint, the report behind that decision is a consumer report under the Fair Credit Reporting Act. StarPoint Screening is a smaller name than the screening giants, but the law does not scale with company size: you have the same right to see the report, dispute it free of charge, and be compensated when an error costs you housing or work.
What StarPoint Screening is
StarPoint’s own site describes screening for landlords and employers: tenant screening that bundles background checks, credit checks, identity verification, and state and national eviction records, alongside driver and employment screening lines. The Better Business Bureau, where the company has been accredited since 2010, lists it under employment background checks, credit reporting agencies, and tenant screening — operating from Pensacola, Florida under the legal name The L I G Group LLC, reachable at (877) 330-2444. When it assembles and sells reports about you for housing or employment decisions, it is acting as a consumer reporting agency with every duty the FCRA imposes.
Where these reports go wrong
The failure modes follow the data. Eviction records are the most dangerous: a case that was dismissed or settled reported as if you lost, a sealed filing resurfacing, or a case belonging to someone with a similar name landing on your file — the same matching failure that produces a mixed credit file. Credit data pulled into a tenant score can carry the bureaus’ errors forward into a housing decision. And a criminal-record search matched on name alone can brand you with a stranger’s record. Every one of these reaches the landlord or employer as fact.
Your rights when a screening report costs you housing or work
If an application is denied, a deposit raised, or an offer withdrawn because of a screening report, you are entitled to know which company supplied it and to receive a free copy. You can dispute anything inaccurate or incomplete, and the screening company must conduct a reasonable investigation — free of charge — and correct whatever it cannot verify. Dispute in writing, attach the court records or account documents that prove your point, and keep copies of everything you send and receive.
When it becomes a legal claim
Consumer reporting agencies must follow reasonable procedures to assure maximum possible accuracy, and a dismissed eviction reported as a loss — or a report that survives a documented dispute unchanged — is the exact failure the FCRA makes compensable: actual damages for the housing or job you lost, statutory and punitive damages where the violation is willful, and attorney’s fees, which is why we handle these cases on contingency. StarPoint sits alongside CIC, National Tenant Network, and the other companies in our tenant screening directory — and our tenant screening report errors and background check lawyer practices cover both sides of what it sells.
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Published by The Kim Law Firm, LLC — about attorney Richard Kim. Last updated August 2026.